HP LaserJet 3310

How to Identify and Fix Common Problems ?

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Reasons why your HP printer has ink but won`t print

This may seem obvious, but it sometimes happens: first make sure your paper tray has paper in it. Misalignment, clogged printheads, faulty data communication or insufficient ink levels can also be sources of the problem.

If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.
Verify the ink cartridge(s) is inserted properly. Some cartridges snap in place, and if they are not inserted fully, the printer won`t print anything. If a lever is moved from its original position to allow for installation of ink cartridges, ensure it is returned to its original position.
Faint, streaky or spotty prints are all common signs of a clog but a simple cleaning can usually get your HP ink cartridges working again. Printheads clog due to infrequent cartridge use. If you regularly go a few weeks without printing, your cartridges will eventually dry out and need to be replaced.
The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the printer control panel to clean the printhead. CAUTION: Never turn off the printer when ink cartridges are missing.
First, check your printer settings on the file or picture your trying to print. If your page is setup to print in “grayscale” it will only print in black and white. Change the setting to “default” so it will print in color. If your settings look good from the start, the cartridge may just need to be primed.
Press the button on the chip-reset tool for several seconds until the LED light on the device goes off. Then, unlock the reset tool from the cartridge. Use the resetter with other cartridges and install them back into the corresponding slots in your printer. Voila!
Replace low, empty or faulty ink cartridges on your printer. Print a test page from your printer and check if the cyan colour is printing from your printer. Try cleaning the printheads with ethanol and check if it helps.
Remove all the ink cartridges and then try to perform a hard reset on the printer. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present.
The ink levels may be low and you may need to refill the ink. Visually check the ink levels. Also make sure you filled the tanks with the correct colors of ink. After you print, the colors in your printout need time to set as the ink dries.
Trick the printer.

Remove the cartridge, wipe it with a lint-free cloth and reinsert it. This process can fool your printer into “thinking” you`ve put in a new cartridge and may help it eke out a few more pages.

Relevant Questions and Answers :

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