How to Identify and Fix Common Problems ?
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It may be caused by a printhead latch not being securely fastened. See Replace printheadsReplace printheads. It may be caused by a cable that has become loose inside the printer. If none of the other remedies works, call HP for assistance.
An E1 or E2 error indicates the paper size setting does not match the paper size loaded in the input tray. Load the correct size paper or change the print settings, and then press the Cancel button . Go to HP Printers – Paper Mismatch error (Windows, Mac) for more information.
Troubleshoot a blinking orange light on HP DeskJet.
It indicates firmware issues, paper jams, or improperly installed cartridges. Resolve it by performing a power reset of your printer. Take out the installed cartridges. Disconnect the device by removing the power cord from the outlet and the rear end.
Ink may have run out (The lamp on the ink tank flashes). If printing is in progress, you are recommended to stop printing, replace the ink tank, and then print again.
Restart your computer, and then immediately press the F11 key repeatedly. Click Start . Press and hold the Shift key, click Power, and then select Restart while holding the Shift key. Continue holding the Shift key while the computer restarts.
This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.
The blinking power light indicates that the unit has a cartridge problem. There could be several reasons for this: 1. Incorrect, defective or swapped cartridges.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
If your router is blinking orange, it is likely getting an upgrade and you should give it time before doing anything. However, if your internet is unavailable or slow, it can get stuck and the blinking will not stop. Resetting the router and the modem normally resolves the problem and restores the connection.
The orange light means that your mouse pad has been disabled and you won`t be able to use it. Double tap on the upper left side of your keypad to activate it again and the light should turn off.
The Power light blinks at a steady interval when the printer is processing a print job. If the Power light blinks fast, the ink cartridge door might be open, or the printer might be in an error state. If an error message displays on the computer screen, follow the on-screen messages to resolve the issue.
Seeing a yellow triangle with an exclamation mark usually indicates that a hardware device needs to be updated. If you are seeing the mark in Device Manager, we recommend checking the device status of the printer driver.