How to Identify and Fix Common Problems ?
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Verify the ink cartridge(s) is inserted properly. Some cartridges snap in place, and if they are not inserted fully, the printer won`t print anything. If a lever is moved from its original position to allow for installation of ink cartridges, ensure it is returned to its original position.
The easiest remedy for this is to open the box and stand the cartridge upside down for a few minutes before using. Next, get a damp paper towel, fold it into quarters and the set cartridge print head down onto it, holding it there for three minutes. This will help to prime the print head and pull the ink out.
You can continue to print with one or more empty cartridges, but HP recommends replacing them as soon as possible to avoid printhead damage.
Most commonly “Cartridge Problem” means that your HP printer simply cannot recognise the colour or black ink cartridges. Thankfully however this error message can usually be cleared with some basic troubleshooting.
Missing colours, streaky prints, smudges and ink blotches are all signs that your printer ink or toner cartridge may be damaged. Some printers will actually warn you if a cartridge is damaged and will refuse to print. This includes HP ink cartridges, Samsung toner cartridges and Canon ink cartridges.
What to Look For. Chances are you suspect a faulty ink cartridge due to your print quality declining. Streaks, smears and stripes on your printout are all signs of a bad cartridge, as is a lack of a particular color or a color appearing very faint. Sometimes the printer refuses to print if a cartridge is faulty.
Malfunctioning printers can also be taken care of at HP`s repair center by using HP`s repair and return offer. Service can be requested individually as required and supplemented by a 6-month warranty for repairs or a 12-month warranty for replacement parts.
Disable the Cartridge Policy feature
In the Device Management pane, select the printers (or printer group) to configure. In the bottom navigation pane, select Config, and then select Supplies. In the Cartridge Policy section, select Off. Click Apply.
Can you print with one or two empty ink cartridges? The quick answer is: Yes, you can (if you own a printer model that allows it) — but you shouldn`t keep printing with an empty cartridge for too long.
Yes, you can.
tested the performance of Original HP ink cartridges vs. remanufactured (refilled) brands. The results: Original HP ink cartridges far surpassed ink refills in both print quality and reliability.
If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.
The shelf life for an original printer cartridge is 24 months and the shelf life for a compatible cartridge is 36 months. Over time, ink dries out and settles inside the cartridge, which can cause your printer to clog.
On your computer, in the Windows Notification Area (bottom-right corner of your Windows desktop), right-click the printer icon. In the printer menu, select the Properties or Preferences option. In the printer settings window, the ink or toner levels are displayed for the currently-installed cartridge(s).
Check ink or toner levels from the printer control panel
Look for an Ink drop icon ( or ), a Cartridge icon , an Ink Levels menu, or a Toner Level indicator.
Select your printer then press “Manage” Select “Printing Preferences” Click on the “Maintenance” tab on the far right. From there you should be able to see ink levels for your selected printer.
After all, expired printer cartridges from HP can be used without any problems even one to two years beyond the expiration date without any restrictions. However, once the printer cartridges are even older, you should overlook using them. This is especially true if your printer has a standalone print head.
Printers have many mechanical and electronic parts that all need to work together, so it can take time to diagnose exactly what the problem might be. However, simple problems can often be fixed quickly and easily. Some professionals will give you a fixed cost for the job, which may be more cost-effective.
Working out how much you use your current printer is a good way to determine the benefit of repairing it. Printers have a lifetime volume limit. If you are still a long way from hitting that limit then printer repair makes good sense. But if you are nearing the limit, the cost of repairing it might not be worth it.
You can do this by removing the plastic tabs securing the chip to the cartridge. Use a sharp, thin tool to do this, such as a Swiss army knife or utility knife. Slide the blade of the knife under one of the plastic tabs. Gently pry up.
What is HP cartridge protection? Once a cartridge has been installed in a printer it is marked as `protected`, so it can only be installed in that machine. This obviously means it cannot be refilled to use in another printer, essentially forcing it to landfill.
When color ink is expended and black ink still remains, you can continue printing for a short time using only black ink. However, you should replace the expended ink cartridge(s) as soon as possible. See the following section to continue printing temporarily with black ink.
If one cartridge is running low, you do not have to replace the other colors at the same time. However, you do need to have all of the printer cartridges installed in the printer for it to work.
Why does the machine have two black ink tanks? There are two kinds of black ink in the machine: dye ink (BK) and pigment ink (PGBK). The dye ink is used mainly for printing photos, illustration, etc., and the pigment ink is used for text-based documents.