HP PSC – Printer / Scanner / Copier 1401

How to Identify and Fix Common Problems ?

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If your HP printer not printing black ink correctly, here`s what you should do. Using non-genuine ink cartridges. Printheads that have become clogged. Ink cartridges that are defective or empty.
If the ink level is sufficient, but the printer still does not print black ink, you may need to run a cleaning cycle. A cleaning cycle is a process that cleans the printer heads and removes any clogged or dried ink.
Disable the Cartridge Policy feature

In the Device Management pane, select the printers (or printer group) to configure. In the bottom navigation pane, select Config, and then select Supplies. In the Cartridge Policy section, select Off. Click Apply.

Clean the Cartridge Contacts: one of the most common reasons you might get a cartridge problem error when your cartridges are new and full is the contacts on the cartridge might be dirty or otherwise obscured from making good contact with the electronics in the printer head carriage.
Just above the circuit board on most printer cartridges, you`ll find a small button. You`ve seen these tiny buttons before on cell phones, phone chargers, etc. This is your reset button, and the only way to get in there is either with a paper clip or the tip of a pen (which will leave a tiny ink smudge on the button).
Whether you use an HP printer or any other, you can make it possible to print in black while your printer screen is showing the color cartridge empty notification. All you need to do is reset your printer first and then, make certain print settings i.e open the option of “Print in Grayscale”.
There is a possibility that it didn`t properly click into the designated slot. If this is the case, you should lift the cover and double-check in order to verify that the cartridge is clicked into place. Otherwise, it would not be possible for the printer to detect it.
You can continue to print with one or more empty cartridges, but HP recommends replacing them as soon as possible to avoid printhead damage.
Should you have a printer that`s not connected to the internet, you can go to “settings” on the printer menu and simply select the “disable cartridge protection” option available. Alternatively, if your printer has internet connectivity you can open up a browser on a PC or laptop and type in your printer`s IP address.
You can resolve this problem by resetting your HP printer`s internal memory: Remove the new ink cartridge and reload the old ink cartridge back into the printer. Wait for about 10 minutes before you proceed to the next step. Remove the old ink cartridge and install the new ink cartridge again.
Turn on the laptop and immediately press the F11 key repeatedly until System Recovery starts. On the Choose an option screen, click “Troubleshoot.” Click “Reset this PC.”
The answer is yes, your printer uses a bit of all colors (black, cyan, magenta, yellow) every time it prints. According to HP Support, “[our] printers are designed in such a way that it also uses color inks while printing in black to form a perfect black.
When you send a print job from your computer, the computer tells the printer where to deposit the ink or toner. If there isn`t enough ink or toner left in the cartridge, the printer will display a low or empty sign to indicate you should replace the cartridge soon.
To print in single-cartridge mode, remove one of the ink cartridges, and then continue to print as usual. The printer control panel or computer screen might display a message to install the missing cartridge. To clear the message and continue with the print job, click or press OK.
If you are having trouble getting your cartridge to read properly or are having connectivity issues with your printer, sometimes a hard reset will resolve the problem. Power down the printer and then unplug the power cord from the printer and the wall. Wait for a minute, then plug the printer back in.
Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.
There are two main causes for this issue: It could be the scanner bulb temperature is too low or there is an internal or external electrical malfunction. Please keep the scanner lid open and then press the copy button. Check if the scanner bulb glows.
Since all of these different cartridge series look the same, many people wonder if they are interchangeable. Are they interchangeable? The answer is no, even though they look similar and will likely fit inside your printer, they will not print if installed in the wrong printer.
Most commonly “Cartridge Problem” means that your HP printer simply cannot recognise the colour or black ink cartridges. Thankfully however this error message can usually be cleared with some basic troubleshooting.
There are numerous possible causes for a printer that`s randomly producing blanks. The most common ones are empty ink cartridges, improper cartridge installation, and congested nozzles. Driver and software issues can sometimes cause this problem as well.
To remove all data from your phone, you can reset your phone to factory settings. Factory resets are also called “formatting” or “hard resets.”
There are numerous possible causes for a printer that`s randomly producing blanks. The most common ones are empty ink cartridges, improper cartridge installation, and congested nozzles. Driver and software issues can sometimes cause this problem as well.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

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ANSWER : This is not a permanent solution, just a “bypass” solution.

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ANSWER : Had the same problem. Had changed black cartridge #15 as indicated but all the time I needed to change the #78 cartridge. All is working great. Message was telling me “error: incorrect cartridge installed”.

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