HP Photosmart 1315
How to Identify and Fix Common Problems ?
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Step one: Reset the product
Unplug the power cord from the wall outlet. Wait 30 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the rear of the product.
In the Printing Preferences window, click the Services tab, and then click Service this device. The printer Toolbox opens. Click the Device Services tab, and then click Clean the Print Cartridges. In the next box, click Clean.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.
Your printer displays the “Missing or Failed Printhead” error to signal a malfunctioning printhead. The issue could be due to clogged ink nozzles, dirty ink cartridges, internal paper jams, and more. HP printers may also display this error if the printhead pulls air from ink cartridges.
If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.
An Er/04, Er/05, or Er/06 error message indicates paper is jammed inside the printer. To resolve the issue, find and clear the printer of any jammed paper, or reset the printer if the printer has no jammed paper.
Open the printer`s web page and Sign in as Administrator. On the General tab select Reset Factory Settings in the menu.
Make sure the printer is on and connected to your computer. Go to HP Software and Driver Downloads, and then enter your printer model. Select Firmware from the list of drivers, click Download next to the update, and then follow the instructions.
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