HP Photosmart 1115

Experienced technical support provide their insights in answering this question :
1. Unplug the power cord and open the print cartridge access door.2. Pull out any jammed paper or other foreign material you were not able to remove from the rear. Pull the paper slowly and carefully to avoid tearing it or damaging the print mechanism.3. Make sure the print cartridge latches are down and securely fastened.4. The print cartridge carriage should be on the right side of the unit. If it is not, gently move it with your fingers to the center. If it will not move, click the link at the top of this page to contact HP.5. Remove any paper or other foreign material under or around the print cartridge carriage. Look in both the right and left sides, inside the printer.6. Close the print cartridge access door, plug the power cord back in, and turn the product on.7. If the error still occurs, unplug the power cord and open the print cartridge access door.8. Gently move the print cartridges all the way to the right side of the printer.9. Unlatch and remove the cartridges.10. If either cartridge is damaged, replace it. Reinstall the undamaged cartridges (the printer can print with only one cartridge installed).11. Close the print cartridge access door, plug the power cord back in, and turn the product on.

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again. Disconnect the power cord from the back of the printer. Press in the tab on the left side of the rear door to release the door.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.
Carriage is jammed

If your printer won`t print, a print job has stopped unexpectedly, or you received a “carriage jam” error, your printer carriage is likely jammed. These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam.

Print jobs get stuck in the queue when a device stops printing in the middle of a job. This can happen for a variety of reasons, from a sudden power outage, low ink, no paper, a paper jam to interference by third-party firewall software.
A paper jam is when paper or other printed material gets stuck or lodged in a printer and cannot eject.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

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HP Photosmart 1115

My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.

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HP Photosmart 1115

hp 1115 paper jam
ANSWER : 1. Unplug the power cord and open the print cartridge access door.2. Pull out any jammed paper or other foreign material you were not able to remove from the rear. Pull the paper slowly and carefully to avoid tearing it or damaging the print mechanism.3. Make sure the print cartridge latches are down and securely fastened.4. The print cartridge carriage should be on the right side of the unit. If it is not, gently move it with your fingers to the center. If it will not move, click the link at the top of this page to contact HP.5. Remove any paper or other foreign material under or around the print cartridge carriage. Look in both the right and left sides, inside the printer.6. Close the print cartridge access door, plug the power cord back in, and turn the product on.7. If the error still occurs, unplug the power cord and open the print cartridge access door.8. Gently move the print cartridges all the way to the right side of the printer.9. Unlatch and remove the cartridges.10. If either cartridge is damaged, replace it. Reinstall the undamaged cartridges (the printer can print with only one cartridge installed).11. Close the print cartridge access door, plug the power cord back in, and turn the product on.

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HP Photosmart 1115

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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HP Photosmart 1115

Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

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HP Photosmart 1115

HP LaserJet 4200 paper jam fix
ANSWER : Yes, thank you! You did a thorough post! If your still hacking away at HP’printers you will know that unfortunately HP kept using that type of solenoid with the “Sticky Mess” on all of their new Equipment. I use this method almost everyday (without removing the actual solenoid). I’ve replaced so many I got carried away and now, I sell a solenoid repair kit! It’s for those people that like convenience. I provide a professional supply of perfect material with sticky back tape pre-cut to exact dimensions! All in a little kit. I have install videos, (I don’t charge for that I believe in the Do-it -Yourself approach.) Sorry for the sales pitch… but here is my link.

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HP Photosmart 1115

hp c7280 clear paper jam
ANSWER : paper jam

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HP Photosmart 1115

HP LaserJet 1020 paper jam on output/exit
ANSWER : Good afternoon, I have a Laserjet 1020 with the same problem, when the paper comes out, it remains a last centimeter in the last needle and the orange LED flashes.You can confirm that this is the pressure roller that presses on the fuser? MAYBE IT’S TOO HARD TO TURN?

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HP Photosmart 1115