HP Color LaserJet 4500DN

How to Identify and Fix Common Problems ?

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To Connect the Printer to a Wired (Ethernet) Network

Connect one end of an Ethernet cable to the Ethernet port on the back of the printer, then connect the other end of the cable to a correctly configured network port, switch or router port.

Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation.
Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation.
Troubleshoot the wired network connection

Make sure you are using an undamaged Ethernet cable, check for a green light near the Ethernet port on the printer, and then print a report to verify the connection. Turn off the printer, and then disconnect the Ethernet cable from the router and the printer.

It`s really easy to connect an Ethernet cable and set up an Ethernet connection between your computer and your hub. Simply plug one end of your Ethernet cable into your computer and the other into one of your hub`s Ethernet ports. That`s it, you can now enjoy fast, reliable internet.
Check the Ethernet cable connection at the network port, hub, switch, or router. Disconnect and reconnect the cable and make sure it it securely connected. If connecting to a hub, switch, or router, make sure both the printer and computer are not plugged into the Uplink port.
Click the WiFi button on the printer and select Restore Network Settings, confirm and prompt. Click the Setup (Wrench icon) and select Tools, then Restore Defaults and confirm any prompt. Turn the printer off and back on. Open the HP Officejet 4620 software and follow the steps to connect a wireless printer.
Check the USB cable for damage and recommended length, and then restart your printer and computer. Turn off the printer and the computer. Disconnect the USB cable from the computer and printer, and then inspect the cable. If the cable is damaged or longer than 3 m (9 ft 10 in), replace it.
Restart your computer, printer and router, to detect and resolve all types of network and communication error. Then, unplug the power cord from the router and turn off the printer and computer device. Close all running programs and shut down the computer device. Now, re-connect the power cord to the router.
Wi-Fi printers

Go to the Start menu and click Settings, Devices, then Printers & scanners. Select Add a printer or scanner and wait for your printer to appear in the list, then select it and hit Add device. If Windows doesn`t find your printer, select The printer that I want isn`t listed and follow the instructions.

Start by checking your hardware

If you`re using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. For wireless printers, check the wireless connection. Make sure the printer`s wireless option is turned on and available.

Check the Ethernet cable connection at the network port, hub, switch, or router. Disconnect and reconnect the cable and make sure it it securely connected. If connecting to a hub, switch, or router, make sure both the printer and computer are not plugged into the Uplink port.

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the most relevant questions and answers related to your specific issue

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HP Color LaserJet 4500DN