Unknown Printer

How to Identify and Fix Common Problems ?

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This can be caused by a faulty USB cable, bad interface card on the printer, improper interface type selected in the printer settings or having the wrong driver installed on the computer. The easiest issue to check is the drivers.
Check cables or wireless connection

Make sure that the printer`s USB cable is properly connected from the printer to your PC. If your USB isn`t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).

To fix printer not detected error, restart the printer by unpluggin it from the outlet and plug it back to see if it works. Check for printer connection. If everything is just fine, install the printer driver and update it.
Yes, you can reset the print settings to their original, default values. Press and hold down the Cancel button for 3 seconds. When the message to reset the printer to default settings appears, press OK to reset the print settings.
Just above the circuit board on most printer cartridges, you`ll find a small button. You`ve seen these tiny buttons before on cell phones, phone chargers, etc. This is your reset button, and the only way to get in there is either with a paper clip or the tip of a pen (which will leave a tiny ink smudge on the button).
Press the button on the chip-reset tool for several seconds until the LED light on the device goes off. Then, unlock the reset tool from the cartridge. Use the resetter with other cartridges and install them back into the corresponding slots in your printer. Voila!
EPSON printer utilities allow you to check the current printer status and to perform some printer maintenance from your computer. To use the utilities, click the Utility tab in the printer software, then click the button for the utility that you want to use.
Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation.
Restart the printer and try again. Unplug the printer from an outlet. You can plug it back in again to see if it works this time. Check if the printer is properly set up or connected to your computer`s system.
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.
The Scanner Is Not Recognized by Your System

Make sure the interface cable is securely connected to the scanner and your computer, and that the cable is not damaged or crimped. Your system may not work properly if you use a USB cable other than the one that came with your scanner.

Yes, you can reset the print settings to their original, default values. Press and hold down the Cancel button for 3 seconds. When the message to reset the printer to default settings appears, press OK to reset the print settings.
Try the following: Make sure your product is turned on and securely connected to your computer or USB hub. If your product is connected to a USB hub, make sure it`s connected to a first tier hub (the hub closest to the computer) that has its own A/C adapter when more than one hub is connected to the computer.
Yes, you can reset the print settings to their original, default values. Press and hold down the Cancel button for 3 seconds. When the message to reset the printer to default settings appears, press OK to reset the print settings.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

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ANSWER : Hi, my name is Jim.

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Unknown Printer

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Unknown Printer

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ANSWER : In my case, I have a WorkForce 7620 having this problem too, and there is white post on a sliding plastic bar which is the reason of my sorrow. I cannot move it, and it is getting me so desperate, because it makes the print head get stuck. I try to push it down to get the print head to the right position. Then, when I turn on the printer, the print head cannot move. The bar post don’t go down to free the print head and all I got all the time is an error code 0x69 on the screen. I see no paper jam there. Any suggestion, please?

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Unknown Printer

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ANSWER : Nice Tool, my print is not in list but i have use unsupportet Printer, und wirte the reset. And now my Printer working fine!! Big THX

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