How to Identify and Fix Common Problems ?
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The print head needs to be cleaned or the ink cartridges may be old and require replacement. For instructions on checking and cleaning the print head nozzles, see one of the following Related Articles: How do I use the head cleaning utility in Windows?
Reasons for Epson printer will not print from computer
Jammed paper. Ink cartridge issue. No paper is installed. Outdated printer driver.
First, check your printer settings on the file or picture your trying to print. If your page is setup to print in “grayscale” it will only print in black and white. Change the setting to “default” so it will print in color. If your settings look good from the start, the cartridge may just need to be primed.
Customizing print settings
Click Advanced, then click More Settings. The following dialog box appears. Choose Color or Black as the Color setting.
You can visually inspect the remaining cartridge levels on your printer. If they are full but you still cannot print properly, check the cartridge`s expiry date. Expired ink cartridges often dry up which causes problems in the print results.
1: Check Printer Power, Cables, and Paper
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
Turning the power ON/OFF while the print monitor screen is displayed may cause the printer driver to go off-line and make printing impossible. In this case, open the [Printers / Printers and Faxes / Devices and Printers] folder on the computer and check if your printer driver is shown as off-line.
At the Windows Manage your device screen, click Printer properties. Click Preferences. From the Color Mode dropdown, choose either Color or Black and White. Click OK to save.
Several factors may cause the product to print blank pages, such as print settings, low ink, or the product itself. Check the following: Make sure the product is placed on a flat, stable surface that extends beyond the base in all directions. The product won`t operate properly if it`s tilted or at an angle.
Select Start > Settings . Go to Devices > Printers & scanners > select a printer > Manage.
The Cause of Clogs
Printheads clog because nozzles get blocked by either air or ink. Clogs usually happen when: You keep printing with depleted ink cartridges. Using empty ink cartridges can result in air bubbles that can clog your cartridge and/or printhead.