How to Identify and Fix Common Problems ?
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Make sure the USB cable is connected securely at both ends and meets the requirements. Run a printer check. If the test page prints, make sure your software is installed correctly. Make sure the printer cover is closed.
Try connecting the product to your router, access point, switch, or hub with another Ethernet cable. Try printing from another computer on the network to see if the problem persists. If network communication was interrupted while starting Epson Scan, exit Epson Scan, and restart it after a few seconds.
Make sure the mobile device`s Bluetooth is turned on. Check to see if the printer`s Bluetooth light is pulsing. If not, enable Bluetooth on the printer and try pairing with the printer again. Check if the printer is communicating with another mobile device.
Several factors may cause the product to print blank pages, such as print settings, low ink, or the product itself. Check the following: Make sure the product is placed on a flat, stable surface that extends beyond the base in all directions. The product won`t operate properly if it`s tilted or at an angle.
Sometimes power cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.
Restart your printer, router, and mobile device
Turn off the printer, and then turn it on again. Disconnect the power cable from the router, wait ten seconds, reconnect the cable, and then wait for the internet connection to complete. Turn off your phone or tablet, and then turn it on again.
1: Check Printer Power, Cables, and Paper
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
You may see a “printer offline” error if your computer can`t communicate with your printer. This can be caused by loose cable connections or an outdated printer driver or operating system.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
In the Windows Settings search box, type “Printer,” then select Add a printer or scanner. In the Printers & scanners page, select Add a printer or scanner. Select your printer when you see it appear, then follow any additional instructions to install the printer driver.
If you try to use the printer after it has been out of use for a long time, it may not print properly even if head cleaning is carried out several times. If this is the case, carry out head flushing. If the print heads are still clogged, leave the printer for about ten minutes, and then print the nozzle check pattern.