How to Identify and Fix Common Problems ?
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If the product turns off automatically, do one of the following depending on the power saving options available for your product: Turn off the Power Off If Inactive and Power Off If Disconnected settings under the Power Off Settings option in the System Administration menu, if available for your product.
All Epson printer models contain a factory reset button on the back of the printer body that can be used to return the printer to factory settings. Using the Power button, turn off the printer. Press and hold the Reset button with a cell. Turn on the printer, but hold down the Reset button for a few seconds.
Select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select See what`s printing, and select your product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes.
If your printer doesn`t turn on, or it keeps turning off during preheating, the most common causes are either a wrong voltage on the PSU or a blown fuse.
If a printer turns off automatically, it`s likely because of the auto-off feature. Yes, modern printers ship with a feature called auto-off designed to help save power when the printer is not in use.
Yes, you can reset the print settings to their original, default values. Press and hold down the Cancel button for 3 seconds. When the message to reset the printer to default settings appears, press OK to reset the print settings.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
1: Check Printer Power, Cables, and Paper
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
This can be caused by a faulty USB cable, bad interface card on the printer, improper interface type selected in the printer settings or having the wrong driver installed on the computer. The easiest issue to check is the drivers.
Changing the status of the printer:
In the Devices and Printers window right-click or tap and hold on your printer and select See what`s printing. Click or tap the Printer tab, then untick Use Printer Offline from the menu.