How to Identify and Fix Common Problems ?
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This can be caused by a faulty USB cable, bad interface card on the printer, improper interface type selected in the printer settings or having the wrong driver installed on the computer. The easiest issue to check is the drivers.
Make sure the cartridge chip is clean, free of ink smear and debris. Verify that the cartridge is seated in the printer securely. Push it down hard until you hear a click.
An ink cartridge in your printer needs to be replaced. The cartridge may be expended, or the IC chip on the cartridge may not be communicating properly. Try reseating the cartridge and turning the printer off and on. If you still see the error message, try installing a different ink cartridge in the printer.
Restart the printer and try again. Unplug the printer from an outlet. You can plug it back in again to see if it works this time. Check if the printer is properly set up or connected to your computer`s system.
FAQ-Printer Not Recognized
To fix printer not detected error, restart the printer by unpluggin it from the outlet and plug it back to see if it works. Check for printer connection. If everything is just fine, install the printer driver and update it.
Press the tiny reset button located beside the chip and hold for 10 seconds. Depending on the brand and model of the cartridge, you may not need to hold the button for 10 seconds, but it won`t harm the cartridge so do it anyway just to be safe.
Find the Cartridge Reset Button.
Some Epson cartridges such as Epson 78 ink has a reset button for refillable purposes. Turn the ink cartridge to where the microchip can be found. Using the end of a paper clip, press the reset button that can be located above the metal contacts, right in the center.
Verify the ink cartridge(s) is inserted properly. Some cartridges snap in place, and if they are not inserted fully, the printer won`t print anything. If a lever is moved from its original position to allow for installation of ink cartridges, ensure it is returned to its original position.
Ensure that the supported settings are applied in the printer driver and click Print in Black to continue printing using Black Print Mode or Cancel Print to replace the expended cartridge.
Yes, you can reset the print settings to their original, default values. Press and hold down the Cancel button for 3 seconds. When the message to reset the printer to default settings appears, press OK to reset the print settings.
All cartridges must be installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced cartridges. Designed for EPSON cartridges only: Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.