Unknown Printer

How to Identify and Fix Common Problems ?

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Try connecting the product to your router, access point, switch, or hub with another Ethernet cable. Try printing from another computer on the network to see if the problem persists. If network communication was interrupted while starting Epson Scan, exit Epson Scan, and restart it after a few seconds.
Make sure the USB cable is connected securely at both ends and meets the requirements. Run a printer check. If the test page prints, make sure your software is installed correctly. Make sure the printer cover is closed.
If you`re using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. For wireless printers, check the wireless connection. Make sure the printer`s wireless option is turned on and available.
Restart the printer and try again. Unplug the printer from an outlet. You can plug it back in again to see if it works this time. Check if the printer is properly set up or connected to your computer`s system.
The ink cartridges may not have been installed using the correct procedure, or they may not be seated correctly. Follow the instructions below to correctly install and reseat the ink cartridges. Note: This product is designed to use only genuine Epson-brand ink cartridges.
Yes, you can reset the print settings to their original, default values. Press and hold down the Cancel button for 3 seconds. When the message to reset the printer to default settings appears, press OK to reset the print settings.
The quick answer is: Yes, you can (if you own a printer model that allows it) — but you shouldn`t keep printing with an empty cartridge for too long. Why? Because running on an empty cartridge for too long can cause your printhead to overheat resulting in irreversible printer damage.
The problem was resolved by restarting your router. If you can`t print, restart your computer and try printing again. If these steps do not resolve your problem, contact Epson Support. Note: You may need to re-establish the connection for the other devices on your network after you restart your router.
Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.
Open Command Prompt by pressing the Windows key and typing cmd. Type netstat -r. Press Enter. You will now be able to see a list of network devices connected to your computer and your printer`s IP.
Your Epson printer may have failed to recognize the new ink cartridge, or its ink level system has read it as empty. For numerous Epson printer models, there`s a way to bypass this built-in ink checking system through a quick cartridge reset. Raise the printer`s top cover and then hold the Ink button.
Hey, you can reset Epson ink cartridge without resetter! As shown above, you can reset Epson chips by pressing and holding the button above the chip with a bent paper clip for 10 seconds.
Press the button on the chip-reset tool for several seconds until the LED light on the device goes off. Then, unlock the reset tool from the cartridge. Use the resetter with other cartridges and install them back into the corresponding slots in your printer. Voila!
Click Print or Page Setup on the File menu of your application. The Print dialog box appears. Click the Utility icon button, then click the EPSON StatusMonitor button in the Utility dialog box. A graphic displaying the amount of ink remaining will appear.
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language.
The chip is programmed to automatically reset when the cartridge reads empty in the printer, is removed, refilled with ink, and reinstalled. Upon reinserting the cartridge, the ink level will be reset to full. This style chip can NOT be manually reset.
Missing colours, streaky prints, smudges and ink blotches are all signs that your printer ink or toner cartridge may be damaged. Some printers will actually warn you if a cartridge is damaged and will refuse to print. This includes HP ink cartridges, Samsung toner cartridges and Canon ink cartridges.
Access the printer settings. Click the Main tab, and then select the appropriate Quality Option setting. Select plain papers or Envelope as the Type setting. Select the Grayscale check box in Print Options.
Once a cartridge is empty- black OR color, doesn`t matter- the printer will no longer work until that cartridge is replaced. All is not lost if you do want an all-in-one, though.
You can print your documents and photos on an Epson printer connected to a wireless (Wi-Fi) network from your smartphone or tablet (iOS/Android). You can even scan and save files on your device to send them as an email, or upload to an online storage service such as Evernote, Google Docs, Dropbox, and Box.
Using EPSON StatusMonitor

EPSON StatusMonitor monitors the printer. If it detects a printer error, it will inform you with an error message. When the ink runs low or out, a How to button appears. Click How to, and EPSON StatusMonitor will lead you step by step through the ink cartridge replacement procedure.

Right-click your printer icon, and click Printing Preferences. The screen displays the Printing Preferences window, which contains the Layout, Paper/Quality, User Defined Paper and Extension Settings menus. These menus display the printer driver settings.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Epson printer can't recognize Epson ink cartridge
ANSWER : Hi, my name is Jim.

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Unknown Printer

Epson XP600 Paper Jam
ANSWER : hi Russ .did u find solution for ur problem?? i have the same problem ,how did u fix ur printer ..will be glad if u write me on email [email protected]

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Unknown Printer

Epson Stylus PX810FW
ANSWER : You could have air in the tubing/print head.

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Unknown Printer

Epson, sudden cannot recognise cartridges error
ANSWER : Hi, I have exactly the same problem than you, I’ve been trying to solve it since 6 months. I have an Artisan PX730 WD, and the genuine cartridge can’t be recognized all together. And status monitor indicates same thing than you.

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Unknown Printer

Epson Artisan 835 print head cleaning question
ANSWER : I had the same problem. After reading the comments, I tried Liquid Wrench spray. 1st try got about sixty percent improvement. Tried again this time I let it set for about 10 min then did a head cleaning. Completely solved the problem. I am a little concerned about its use on plastic. So far so good.

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epson 7880 adjustment wizard
ANSWER : adjustment epson stylus pro 7880

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Paper feeds straight through without printing on an Epson R2400
ANSWER : I was able to get it to print the internal test page by holding down the sheet paper feed button while turning the machine on — then continuing to hold the sheet paper feed button. It took several attempts, feeding a page straight through, but eventually it caught the sheet and printed. So it may be a timing issue as others have mentioned. It could still mean that the feed rollers are worn out. The back side of the large D-shaped feed roller has visible abrasion on it. The abrasion is difficult to see as the roller does not stay with the flat side exposed.

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Unknown Printer

Epson R3000 Inkjets Clogged
ANSWER : If you haven’t yet destroyed your printer or turned it into a paper weight, check this out:

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Unknown Printer