Unknown Printer

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

Very often a 13.1 Paper Jam Message will appear, instructing the user to check Tray 2 or to check under the toner cartridge. Upon thoroughly checking the printer there is no paper jam to be found anywhere.
A 13. FF. FF error is related to jams in the paper path. These errors indicate that the product powered up with a jam.
Cause: Paper is jammed inside the printer. Remedy: Remove the jammed paper and set the paper cassette and covers to the original position.
The 13. A4. D4 indicates that there is a “paper delay” jam in Tray 4. Which means that paper did not reach SR8 (sensor 8) in the allotted time necessary after the start of paper pickup from Tray 4.
How to Resolve the Invalid Amount Code. Resolving error code 13 alerts is quite simple. The user will need to carefully scan through all field inputs and verify that the characters or symbols they put in are appropriate for each field. It`s also important to make sure there aren`t any negatives or incorrect symbols.
Hope you are well, usually that error message stands for paper jam inside the printer, please check the rear door, remove the tray 2 and check for paper stuck.
The event code: 13. B9. FF indicates that the printer believes there is a jam at the fuser output sensor, at power on. That means that printer has been power cycled, and the printer detects paper under the fuser output sensor while checking during the boot process.
This error indicates paper in the path at power-on or after a door is closed. All jam Errors ending in “FF” are residual jam errors which means there was paper or debris still in the printer after a printer was powered on or a door was opened and closed.
Error 13 typically means there is a network connection issue to the target machines.
It means the top of the paper isn`t being detected arriving at the fuser delivery sensor. This could either be the pre-feed sensor (which starts the timing), the top of page sensor or the fuser delivery sensor failing to trigger.
ERROR 13 – Paper Jam.
The printer experiences a paper jam from Tray 2, or the printer does not pick paper or picks more than one sheet from Tray 2. A 13. B2. D2 paper jam error usually occurs when paper does not leave the paper tray.
It means that the high limit or flame rollout switch is open. This can lead to error code 13, Limit Circuit Lockout. Error 13 means that the limit or flame rollout has been open for more than 3 minutes. To address this issue, we need to ensure the furnace has proper air flow, and increase it if necessary.
Displaying of the error code “err 13”. The heat pump does not start. Origin of the problem : This problem corresponds to an excessive air temperature (greater than 43°C).
Clean or replace sensor. Test sensor resistance. Replace burner assembly. Call Rheem tech support for possible do-it-yourself help.
Some random crash 49.38. 13 may happen when the BarDIMM Pro is installed in the printer equipped with that firmware and other solutions. The defect is fixed in HP Futuresmart 5.2 firmware. If your HP printer does not have Futuresmart 5.2 available, we recommend you downgrade to Futuresmart 4.11.
Once the printer believes the cartridge has run out of ink you will be presented with either the E13 message or the E16 message that indicates that you need to change the ink cartridge. If this message is being displayed on your printers screen then your printer will stop printing and scanning.
A 13. C3. A2 paper jam error appears on the control panel when paper is jammed before it exits the printer, or as it enters the stapler/stacker. Check the printer for jammed paper and clear the jam, if needed.
According to technical documentation this error is usually caused when trying to print on a unit that had either an internal or external finisher and that device has been removed, without replacing the flag assembly that is used for standard output bin.
When a 13. E1. D2 Error appears on the control panel, it indicates there is jam because the paper cannot exit the printer. This might be caused by damage to the output bushing.
When a 31.13. 13 error appears on the control panel, it indicates that there is a jam in the document feeder because the feeder cover is open. Open then close the document feeder cover. If issue remains, open the document feeder cover.
13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2.
Sometimes the service station is stuck in cycle and you will not be able to even move the carriage assembly. Most times with this error the service station needs to be replaced, but it could be other items.
Error Code 13 is displayed when there is a power failure issue. The Solution: Confirm the error by checking the sources of power. Start by confirming that the unit is fully plugged in. If that is plugged fully, move on to check the wall outlet that it is plugged into.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.

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Unknown Printer

Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

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Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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Canon mx410 Paper jam message, but no paper jam?!
ANSWER : I have exactly the same problem, no answers 😳

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hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

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Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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HP Laser Printer error 13 – paper jam
ANSWER : Nice day. (QUALITY IS OUR CULTURE) Baihui Technology Co.,Ltd. is one of the grey hair in Guangzhou China. Our core competencies is Fuser Assembly for HP brand, Our niche market is USA. With us your money in safe your business in safe. Hope fully to be your honest dealer and trustworthy supplier in China. E-mail: [email protected]

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Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.

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