Unknown Printer

How to Identify and Fix Common Problems ?

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If your printer is turned on, disconnect the power cord from the printer. Keep the power plug unplugged for 60 seconds, reconnect the power cord to the wall, and turn on the printer. If the error persists, remove the cartridge from the printer, clean the cartridge contacts with a cloth, and reinstall the cartridges.
Clean the Cartridge Contacts: one of the most common reasons you might get a cartridge problem error when your cartridges are new and full is the contacts on the cartridge might be dirty or otherwise obscured from making good contact with the electronics in the printer head carriage.
It is usually situated above the metal contacts, right in the center. Please note that the button is very small and almost unnoticeable, so don`t miss it! Use the end of a paper clip to press the button, hold it for about 10 minutes, and voila — you have just reset an Epson ink cartridge with a paper clip like a pro!
Disable the Cartridge Policy feature

In the Device Management pane, select the printers (or printer group) to configure. In the bottom navigation pane, select Config, and then select Supplies. In the Cartridge Policy section, select Off. Click Apply.

Open the Canon IJ Printer Assistant Tool. Make sure that the printer is on, and click Remaining Ink Notification Settings. Select the ink color and click Reset to reset the remaining ink level counter. When you reset the remaining ink level count, you must refill the ink tank to the upper limit line.
The ink cartridges may not have been installed using the correct procedure, or they may not be seated correctly.
This error message is usually the result of a cartridge that is not firmly seated in its designated slot. To troubleshoot the problem, begin by completely removing the cartridge from its port. Reinstall the cartridge by positioning it so that it snaps into place and is securely fastened in its slot.
Verify the ink cartridge(s) is inserted properly. Some cartridges snap in place, and if they are not inserted fully, the printer won`t print anything. If a lever is moved from its original position to allow for installation of ink cartridges, ensure it is returned to its original position.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Cartridge error workaround
ANSWER : Just a follow up for those brave enough to…

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Unknown Printer

Error message "Cannot recognize the following cartridge(s). Install them correctly."
ANSWER : The cartridges all have chips on the bottoms. Only thing you can try is cleaning the chips and the contacts in the cartridge holder assy.

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Unknown Printer

Error message reads remove and check right cartridge
ANSWER : You can try cleaning the contacts on the back of the cartridge and the ones that they contact in the printer. Other than that, you have to replace the cartridge. I once had one that did the same thing. I swapped the cartridge with another printer of the same model and both printers worked fine. I swapped them back and the original printer got the same error. The other printer had no problem with either cartridge. I swapped them back and left them that way.

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Unknown Printer

Error Code 51.1 says Printer Error No Kidding.lol
ANSWER : Sometimes turning off and on will allow you to print a few pages. The error is a beam detect error. The only real fix is to replace the laser scanner unit. Could be a loose connector on the scanner or DC controller from the scanner. That’s unlikely. You could try the only other free fix which is to open the scanner assy. and clean all the mirrors inside. The dust could obstruct the laser beam enough to cause the detect error.

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Unknown Printer

Expired Ink Cartridges – Any way to move paper with old cartridges?
ANSWER : You could try disconnecting the printer from the computer. Then change the date on the panel to prior to the expiration date. That should fool it.

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Unknown Printer

hp psc950 error message 'incorrect black cartridge
ANSWER : Had the same problem. Had changed black cartridge #15 as indicated but all the time I needed to change the #78 cartridge. All is working great. Message was telling me “error: incorrect cartridge installed”.

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Unknown Printer

Epson, sudden cannot recognise cartridges error
ANSWER : Hi, I have exactly the same problem than you, I’ve been trying to solve it since 6 months. I have an Artisan PX730 WD, and the genuine cartridge can’t be recognized all together. And status monitor indicates same thing than you.

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Unknown Printer

HP Deskjet 932C & 940C Black Cartridge error
ANSWER : I replaced both black and color inks but light still blinking and no copy.

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Unknown Printer