How to Identify and Fix Common printer Problems ?
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Click the Spotlight icon , and then search for and open Printers & Scanners . Select your printer in the list, and then select Options & Supplies. Click Supplies tab to check the ink or toner levels.
On your computer, in the Windows Notification Area (bottom-right corner of your Windows desktop), right-click the printer icon. In the printer menu, select the Properties or Preferences option. In the printer settings window, the ink or toner levels are displayed for the currently-installed cartridge(s).
Malfunctioning printers can also be taken care of at HP`s repair center by using HP`s repair and return offer. Service can be requested individually as required and supplemented by a 6-month warranty for repairs or a 12-month warranty for replacement parts.
Paper is housed in the printer`s paper tray, and most trays can be found along the bottom of the printer. There is usually a small notch on the face of the tray that pulls out so you can insert the paper. Within the paper tray, you will notice a guide that can be adjusted to fit your preferred paper length.
Tray 1 is the small slot in the front for manually feeding paper. The paper cassette which holds the paper and slides out is called tray 2.
Dates are commonly found on the side of the printer cartridge or on the side of the cartridge box. Like food expiration dates, cartridge expiration dates should be taken with a grain of salt.
Multi-Ink Printer Cartridges Explained
Multi-ink cartridges usually contain cyan, magenta, and yellow inks.
With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source. Wait 60 seconds. Reconnect the power cord to a wall outlet and to the printer.
The average lifespan of a printer is around 3-5 years. With proper upkeep and maintenance, some printers can last longer, but eventually your machine will need an upgrade.
Most printers only need simple repairs, which keeps your costs low. Professional service usually isn`t worth it compared to the replacement cost. A good printer reset is usually more than enough to get your printer running again.
The streaks or lines might be caused due to low ink levels in one or both ink cartridges. Check the ink levels using the HP Toolbox to determine if the ink cartridges are low on ink and need to be replaced. note: Ink level warnings and indicators provide estimates for planning purposes only.
A paper tray is part of a printer and is used to store and feed paper to the printer. Generally printers will have multiple paper trays.
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
A printer port is a female connector, or port, on the back of a computer that allows it to interact with a printer.
Tray 2 holds up to 250 sheets of 75 g/m2 paper.
Improve printer performance by selecting the optimum paper type for the tray. You can select from the following paper types: Tray 1. [Thin Paper], [Thick Paper 1], [Thick Paper 2], [Plain Paper], [Recycled Paper], [Color Paper], [Preprinted], [Prepunched], [Letterhead], [Bond Paper], [Cardstock], [Label Paper]
The input tray is the tray on the printer that serves as the paper source. The output bin is a bin on the printer where printed jobs are delivered.
The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink.
Run Diagnose & Fix
Open the HP Smart app, and then open Diagnose & Fix. Windows: Click the Diagnose & Fix icon in the bottom left corner. macOS: Click your printer, click Printers in the top menu bar, and then click Diagnose & Fix.
Open the Printer Driver Setup Window through the Start Menu. Select Settings, then Devices and finally, Printing Preferences from the menu. Then, click the Maintenance tab and click View Printer Status. This will bring up a window that details the full status of your printer and its ink levels.
Reasons why your HP printer has ink but won`t print
This may seem obvious, but it sometimes happens: first make sure your paper tray has paper in it. Misalignment, clogged printheads, faulty data communication or insufficient ink levels can also be sources of the problem.
Check the ink levels
Sometimes, the printer may not print black ink because it is low or empty. You can check the ink levels on the printer`s display, or by using the software that came with your printer. If the ink level is low, replace the cartridge or refill it according to the manufacturer`s instructions.
Just above the circuit board on most printer cartridges, you`ll find a small button. You`ve seen these tiny buttons before on cell phones, phone chargers, etc. This is your reset button, and the only way to get in there is either with a paper clip or the tip of a pen (which will leave a tiny ink smudge on the button).