How to Identify and Fix Common Problems ?
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Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation.
You need to ensure your HP printer has enough paper, ink, or toner, and it is not stuck on paper jam. Also, check the status of your printer cartridge and try replacing it with a new one if it is not good enough. In some cases, your HP printer stops printing after you replace its parts.
Check all cable connections (including the power cord) on the printer side. If the printer does have power and you`ve properly connected the communication cable, but the printer is still not recognized, try switching to a different USB port on the PC.
Why isn`t my printer connecting to my computer? The causes are various. It`s likely that your USB cable is damaged or your printer`s not detected by your computer. Maybe there`s something wrong with your printer driver.
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.
HP Smart app might display the “Printer status unknown” error message if your printer is idle or offline. If your printer goes into sleep or standby mode after a period of inactivity, press the power button to “wake” it.
Status unknown means a circumstance where samples were scheduled to be taken by the regional water quality control plant and were not, samples were taken but not yet analyzed by the report due date or where a new discharger has yet to be sampled.
In the Windows Settings search box, type “Printer,” then select Add a printer or scanner. In the Printers & scanners page, select Add a printer or scanner. Select your printer when you see it appear, then follow any additional instructions to install the printer driver.
Most printers with a touchscreen display or menu: Open the Wireless Summary or Network Settings menu to find the IP address. Printers without a touchscreen display or menu: Print an Information page or Wireless Network report using the button press combination for your printer. The IP address is on the printout.
Almost all printers can print out a network configuration page, which will include the printer`s IP address. If your printer has a user interface (UI) display, the configuration page can generally be printed by going to the Settings or Setup page. Again, the exact steps will vary for different printer makes and models.
Place the printer near the Wi-Fi router. Open the Setup, Network, or Wireless settings menu, and then select Wireless Setup Wizard. Select the name of your network, and then enter the password to complete the connection.
Run Diagnose & Fix
Open the HP Smart app, and then open Diagnose & Fix. Windows: Click the Diagnose & Fix icon in the bottom left corner. macOS: Click your printer, click Printers in the top menu bar, and then click Diagnose & Fix.
Regardless of which you choose, all of your applications will be deleted and any settings will be returned to their default. 9. If you choose “Remove everything,” you will also have to decide whether you want a completely clean drive or if you would like to keep the laptop and you aren`t planning on giving it away.
Make sure the printer is on and connected to your computer. Go to HP Software and Driver Downloads, and then enter your printer model. Select Firmware from the list of drivers, click Download next to the update, and then follow the instructions.
In Windows, search for and open Add a printer or scanner . Click Add a printer or scanner, and then wait for Windows to locate available printers. If your printer is found, click it, and then click Add device to complete the driver installation.
The list of printer ports can be found at: Start > Settings (gear icon) > Devices > Printers & Scanners > Print Server Properties > Port tab.
Check the USB cable for damage and recommended length, and then restart your printer and computer. Turn off the printer and the computer. Disconnect the USB cable from the computer and printer, and then inspect the cable. If the cable is damaged or longer than 3 m (9 ft 10 in), replace it.
As is true for parallel printers, USB printers require a printer driver to render print jobs, and might also require a language monitor to manage high-level communication with the printer. During the installation of a USB printer, the system-supplied INF file, Usbprint.
RESET THE PRINTER
Switch the printer on and unplug the cable completely, both the USB connection on the device and the plug to the power socket. Wait for at least a minute. c. Reconnect the cable and plug it to the power source.
A default printer is a printer all print jobs are sent to unless otherwise specified. Having a default printer prevents a program from asking the user what printer they want to use each time they print. The picture is an example of setting a printer as the default printer in Windows.
Definition of unknown. as in unfamiliar. happening or existing without one`s knowledge unknown to me was the fact that while I was out, my family was hurriedly preparing a surprise birthday party. unfamiliar. unbeknown.
Synonyms of unknown (adj. obscure, mysterious) anonymous.