Unknown Printer

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

HP Smart app might display the “Printer status unknown” error message if your printer is idle or offline. If your printer goes into sleep or standby mode after a period of inactivity, press the power button to “wake” it.
Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
Unplug and restart your printer

Sometimes power-cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.

If the LabelWriter appears as Unspecified or Unknown in Devices and Printers on Windows, it usually means that the computer has not identified that device as a printer yet.
Press the Setup button ( ). Press the Right Arrow button ( ) to select Print Report, and then press OK. Press the Right Arrow button ( ) to select Printer Status Report, and then press OK. The Printer Status Report prints.
Your printer`s driver is missing or was never installed correctly. Your printer`s driver is corrupted. Your printer`s driver isn`t compatible with your system. Your printer`s driver is not up-to-date.
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.
Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.
Power down the printer and then unplug the power cord from the printer and the wall. Wait for a minute, then plug the printer back in. The printer will reset and turn on.
In Windows, search for and open Add a printer or scanner . Click Add a printer or scanner, and then wait for Windows to locate available printers. If your printer is found, click it, and then click Add device to complete the driver installation. If your printer is not found, continue with these steps.
Check the USB cable for damage and recommended length, and then restart your printer and computer. Turn off the printer and the computer. Disconnect the USB cable from the computer and printer, and then inspect the cable. If the cable is damaged or longer than 3 m (9 ft 10 in), replace it.
As is true for parallel printers, USB printers require a printer driver to render print jobs, and might also require a language monitor to manage high-level communication with the printer. During the installation of a USB printer, the system-supplied INF file, Usbprint.
Your printer`s driver is missing or was never installed correctly. Your printer`s driver is corrupted. Your printer`s driver isn`t compatible with your system. Your printer`s driver is not up-to-date.
To aid in your search, a list of the username and passwords for HP printers has been provided below. When in doubt, just use “admin” as both your username and your password.
On HP printers, a “cold reset” causes the printer to return to its factory default settings, which among other things, causes it to try and retrieve its configuration information from a BOOTP server. This is how SAP printers and Athena printers should receive their configuration information.
Where is Printer History Stored? Just like computers, printers have volatile memory (RAM) that is removed when you turn the printer off. Volatile memory requires power to store the information. Deleting volatile memory is easy: Simply shut down or unplug your printer for a minute or so.
Restore factory settings

To restore the product to the factory-default settings, follow these steps. Turn the product off. Disconnect the power cable from the product for 30 seconds and then reconnect. Turn the product on while you press and hold the Resume button for 10-20 seconds.

FIX Unknown Device Drivers with Windows Update

Open Device Manager and go to the device in question in your device. Typically, it is listed as an Unknown Device in the Other devices node and expands the section. Right-click on the Unknown Device and select Update Driver.

Open Device Manager. Right-click Unknown device and click Update Driver Software. Select the `Search automatically for updated driver software` option, then Windows will install the new driver automatically.
Many printer models won`t print if there`s a loose USB connection or if they`re out of ink or paper. Verify your printer`s ink levels, clean the printhead, fill the paper tray, and avoid using substandard paper.
Oct 11, 2021•Knowledge. Why Does My Printer Show Up As “Unspecified” In Devices and Printers? A printer connected to a Windows 10 PC shows up under the “unspecified” section in Devices and Printers. Printers show up under “unspecified” when Windows cannot associate an appropriate driver.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

HP DESKJET 1280 ERROR
ANSWER : Help please! Printer power and paper lights continue to flash,- even after : encoder strip cleaned, carriage rod lubed, carriage is not stuck, rollers cleaned, no paper jambed . I know this is a variation on an existing theme, but could anyone help solve the issue.Many thanksKen

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Unknown Printer

HP DeskJet 722C Paper Feed Problem
ANSWER : Detach the force string from the holding nothing back one and expel all paper from it.

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Unknown Printer

hp deskjet 3420- system error
ANSWER : Hi I am having problem in printing from java file , I followed all your steps but C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3 after this I am getting no files in this folder ,please help me as I am struggling to get print from java since a week

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Unknown Printer

HP DeskJet 1220C Prints only Pink & Black
ANSWER : hi everyone. i have an hp ink advantage 5525 all-in-one. changed all cartridges as they were empty and when i tried to print i got blank pages. i gave a print order a couple times to find out what was going on and found out that yellow and magenta inks worked but not cyan and black. removed cartridges, clean and all many times and nothing happened. then i tried this youtu.be/f57jOGj-G5s and the print quality of magenta and yellow improved significantly but still no black or cyan at all. i can’t do the running water thing because the print head is not detachable. any suggestions?

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HP Deskjet 1120C
ANSWER : I have just experienced a similar problem after cleaning out the ink build up without removing the outer case. The two lights are flashing and the ink cartridges end up on the far left after jumping back and fore a few times.

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HP Deskjet 5150
ANSWER : Ok I have the same problem, Kemal. HOW DO YOU DISASSEMBLE the printer carriage and the Ink Service Station from that??

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HP DeskJet 950C Leaking Ink
ANSWER : Thanks for the “loose, white rectangular piece” comment in my 990cse. I found this same white piece of rubber today jamming up the cleaning station carriage assembly and was wondering where it came from!

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HP deskjet 460 Waste ink tank full
ANSWER : I worked fixing printers for 5 years for Verizon and some of the older printers were notorious for the waste receptacle filling and overflowing with ink. My solution was good old warm water. Remove the waste container and scoop out as much as you can with a small screwdriver, wiping the discard on a paper towel, then just run warm water from the faucet into the container till all the residue is removed. This is just water soluble ink folks, if you want to test it, scoop out a glob and dissolve it in warm water, its easy as pie. I never once bought a new ink discard reservoir. I just cleaned out my mobile 460 printer reservoir by the same method. There are no electrical connections its just all plastic.

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Unknown Printer