Unknown Printer

How to Identify and Fix Common Problems ?

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It`s usually because the printhead inside your printer is clogged or dried out. Like with most printers, Canon printheads can clog due to ink or dust drying up and collecting in the nozzle.
Canon printer not recognising a new ink cartridge

Hold down the stop / cancel button for 5 seconds to bypass the `ink has run out` message and your cartridge should work. The cancel button is a red button that normally looks like a triangle in a circle.

If you connect the printer to your computer via a USB cable, check whether the cable is properly connected. If it isn`t, re-plug it and make sure they are properly seated into the ports on both your printer and your computer. Try another USB port on your computer in case the one you previously used is broken.
The easiest way to connect the Canon printer to the computer is via a USB cable. It`s the traditional method of connecting devices. One end of the USB remains connected to the printer, and the other must be connected to the computer`s USB port.
Most common culprits for a clogged printhead are microscopic dust particles, air bubbles or dried ink. Running a printhead cleaning on your machine will clear the print nozzles of excess or dried up ink.
Start by checking your hardware

If you`re using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. For wireless printers, check the wireless connection. Make sure the printer`s wireless option is turned on and available.

Verify the ink cartridge(s) is inserted properly. Some cartridges snap in place, and if they are not inserted fully, the printer won`t print anything. If a lever is moved from its original position to allow for installation of ink cartridges, ensure it is returned to its original position.
If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.
If the ink level is sufficient, but the printer still does not print black ink, you may need to run a cleaning cycle. A cleaning cycle is a process that cleans the printer heads and removes any clogged or dried ink.
Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation.
If your printer is spitting out pages full of strange characters, symbols, or strange formatting, your inkjet printer drivers may be outdated, incompatible with your operating system or corrupt. Drivers are important to the proper function of your inkjet printer and it is best to check for updates regularly.
If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.
If ink is not coming out when you perform printing for the first time, it is possible that ink is not flowing into the printer properly. Make sure each ink tank is filled with ink to its upper limit and perform ink flush. If the problem is not resolved yet, the print head may be damaged.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Canon Printer does not print blue ink
ANSWER : I was also facing same issue with my printer. I tried a lot to fix that however I was not able to fix that. I got this link http://www.printer-techsupport.com/Canon-printer-support.htmlover the internet. I just visited and made a call on their toll free and got instant help for my printer.

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Unknown Printer

Canon MP530 won't print black
ANSWER : I have the same problem with my canon MG6120, no PGBK. all other colors print beautifully. I am guessing the purge unit needs attention. I have cleaned the print head several times. Your advice would be appreciated.

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Canon Pixma MX882 won't print black text
ANSWER : Yeah I’m having the same problem with my Canon MX882. I’ve refilled the pigment tank, cleaned the print head and I still get no pigment black at all. I think it has something to do with the purge unit, but I don’t see any instructions on how to clean it. If I can figure it out, I’ll let you know.

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Print problem with Canon MP620
ANSWER : Open the front of the printer.

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Canon MP600 uses color ink to print black and white…
ANSWER : Have you tried setting the print out to grayscale only (black and white)?

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Canon i560 Will not print black
ANSWER : Dang, it worked for me then wentback to normal (not working) after the test page. Oh well not bad for a 10 year old bubble jet.

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Canon MP560 PGBK not printing top grid
ANSWER : Hello, I have the same problem a number of people on this forum have raised in my Canon IP4500 – the PGBK ink is not printing at all, despite several deep cleansing cycles, soaking the print head overnight a few times. If you could advise any potential fix, that would be great. My email is [email protected]

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Canon Pixma MP610 won't print in black
ANSWER : Printer cleanings use wet ink to clear dried up ink. Yeah, that works real well. The best way to clean the heads is remove all the ink tanks. Next to the tanks on the right, there is a plastic release lever. Pull up on it and it will release the heads. Reach in and pull them out. Take the heads over to the sink and run hot tap water into the screen for the black and then turn it over and run it over the heads on the bottom. Repeat a few times and reinstall.

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