Unknown Printer

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

Check the network connection status in the HP Smart app

Confirm the printer is connected to the internet and ready in the HP Smart app. Open the HP Smart app, wait a few minutes for the printer to connect to the app, and then check the connection status next to the printer icon.

If a Firewall on your computer is active, it may be rejecting the necessary network connection needed for the network scanning software to operate properly. Disable the Firewall on your computer and try the network scanning again. Temporarily change your firewall/security settings to allow network connection.
In Windows, search for and open Add a printer or scanner . Click Add a printer or scanner, and then wait for Windows to locate available printers. If your printer is found, click it, and then click Add device to complete the driver installation.
In the Settings window, go to Devices > Printers & scanners. Under the Add printers & scanners section, select the Add a printer or scanner button. Wait for the computer as it tries to find nearby devices, both connected directly to your computer or via the network.
The Scanner Is Not Recognized by Your System

Make sure your scanner`s AC adapter is securely connected to the scanner and a working electrical outlet. Make sure the interface cable is securely connected to the scanner and your computer, and that the cable is not damaged or crimped.

Yes, you can Print and Scan without using HP Smart. Install the Full Feature Software — and use HP Scan (part of the software). Next, This software is applicable / available for your printer model.
Click the Scan tile on the HP Smart app home screen. Select an option from the top menu bar. Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.
Install or add a network, wireless, or Bluetooth scanner

Here`s a way to do it manually. Select Start > Settings > Devices > Printers & scanners or use the following button. Select Add a printer or scanner. Wait for it to find nearby scanners, then choose the one you want to use, and select Add device.

Open the HP Print and Scan Troubleshooter

Make sure the printer is on and connected to your laptop. Select HP Print and Scan Doctor on the HP Customer Support page to download the troubleshooter. Click HPPSdr.exe to open the software`s window. Click Start and select the printer that doesn`t scan.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

scanner failure
ANSWER : That is a pretty old machine. You won’t be able to get any parts for it. Time to get a new one.

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Unknown Printer

Scanner error keeps coming up
ANSWER : I am having the same problem with my Epson Workforce 645

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Unknown Printer

My Printer Hp 2200 scanner motor beep sound not worked iam purchage motor please available motor site send my email : [email protected]
ANSWER : Hp Printer Technical Help 1855 777 1707 Toll Free Helpline.

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Unknown Printer

After thr carriage stop moving the ramp will not lower to load or unload the ink cartridge.
ANSWER : Could be ink buildup jamming it. Try squirting Window cleaner around the ramp. That will dissolve the ink.

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Unknown Printer

Toner failure
ANSWER : Why not just replace the toner cartridge?

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Unknown Printer

Canon MP140 – Disable printer, use scanner only?
ANSWER : Dude, God bless ya. I was crazy trying to find a method to use the MP140 as scanner only. Thank you so much!!!!!

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Unknown Printer

Product not working suddenly
ANSWER : Since there aren’t any parts available and this looks pretty much fatal, it would be time to buy a new printer.

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Unknown Printer

All panel lights blinking, printer doesnt respond
ANSWER : This is very easy process, you must change a new one

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Unknown Printer