Unknown Printer

How to Identify and Fix Common Problems ?

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If your printer won`t print, a print job has stopped unexpectedly, or you received a “carriage jam” error, your printer carriage is likely jammed. These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam.
The carriage of a printer is the assembly that holds the ink cartridges and slides back and forth to transfer ink onto printer paper. Paper jams can sometimes lead to carriage jams, especially after printing on thicker paper like an envelope.
If the printer has been printing continuously for a long time, the Print Head Holder may not move to the center since the Print Head may overheat. Opening the Top Cover while printing moves the Print Head Holder to the right. Close the Top Cover, and reopen it after printing finishes.
Check inside the printer for any debris that might be causing paper jams. Turn off the printer, and then unplug the power cord from the electrical outlet. Remove any paper from the input tray. Open the rear access door, and then clean the paper feed rollers with a lint-free cloth lightly moistened with filtered water.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
The print head holder will not move unless the power is on. If the ON lamp is not lit, close the print head cover and turn the printer on. While the ON lamp is flashing, the machine is initializing. Wait until the ON lamp stops flashing and remains lit, and then open the print head cover again.
Leave the ink cartridges installed when you transport the printer. Transporting the printer with the cartridges removed can damage the printer.
Transport your cartridges properly.

Keep the cartridge in a `print head down` position as much as possible. This will keep ink at the print head which minimizes drying out. Do not put your cartridges in a plastic bag because the bag can easily contact the print head and cause ink to leak from the cartridge.

Unplug the power cable from the back of the product. Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet. Plug the power cable into the back of the product. Try the print job again to see if this step resolved the issue.
Printer Oil: Designed to lubricate internal components, printer oil is an essential part of regular printer maintenance, and should be applied after cleaning.
Unplug the power cable from the back of the product. Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet. Plug the power cable into the back of the product. Try the print job again to see if this step resolved the issue.
Turn off the HP printer and unplug it from the power source. Also, shut down your computer and unplug any external devices. Wait for a few minutes and then plug in the printer and turn it back on. Finally, turn on your computer and check if the error state has been resolved.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Help the cover on the back of my printer is lost and my printer keeps on shooting out paper from the back end with no writing on it?
ANSWER : There are no parts available, therefore no solution to your problem.

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Unknown Printer

when printing front and back, the front will print well but the back will fade
ANSWER : It happens because second side voltage is much higher and the board breaks. Are you getting this issue in auto duplex only, or same error you are getting when you print second side manually?

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Unknown Printer

HP PSC 2410 Carriage Jam
ANSWER : Hi All,

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Unknown Printer

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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Unknown Printer

a band has come off of the carriage
ANSWER : Use adhesive tape or hi-temp hot melt glue to stick it back. I’m not an expert, only an essay writers team lead who has been printing lots of papers, but this worked for me.

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Unknown Printer

After thr carriage stop moving the ramp will not lower to load or unload the ink cartridge.
ANSWER : Could be ink buildup jamming it. Try squirting Window cleaner around the ramp. That will dissolve the ink.

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Unknown Printer

USB Port at back of printer broken
ANSWER : You can buy USB replacement ports at an electronic store. You have to be really good at soldering to replace it as it has to be soldered at the top and bottom of the board.

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Unknown Printer

paper jam in back
ANSWER : If you can’t access it by removing the toner cartridge, then you’ll have to remove the metal back plate.

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Unknown Printer