How to Identify and Fix Common Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced technical support :
You may need to update your printer/scanner driver. Connectivity is a possible issue – make sure any cables are secure, such as a USB connection. If your connection is wireless, be sure your Canon scanner is connecting to your WiFi – there should be an indication of communication on your scanner panel.
It`s usually because the printhead inside your printer is clogged or dried out. Like with most printers, Canon printheads can clog due to ink or dust drying up and collecting in the nozzle.
First check your connection to the scanner and computer: Make sure your scanner`s AC adapter is securely connected to the scanner and a working electrical outlet. Make sure the interface cable is securely connected to the scanner and your computer, and that the cable is not damaged or crimped.
More often than not, repeated “paper jams” are a false alarm caused by accumulated dirt or ink on the image sensor that cause the scanner to stop. Simply cleaning the scanner can solve this problem.
Cartridge or Toner Issues
Low, empty or malfunctioning toner cartridges can cause issues within your copy machine. If toner or cartridges are low or empty, replacing them should resolve the problem.
Press <Management Settings> <Data Management> <Initialize All Data/Settings>. Press <Yes>. Initialization is performed. After the process is complete, the machine restarts and the Initialize All Data/Settings Report is printed.
You need it powered on so your computer can detect it. Connect your scanner to your computer with a USB cable. Using the USB cable that came with your scanner, plug it into an open USB port on your computer. If you don`t have a USB cable that came with your scanner, usually any USB cable will work.
IJ Scan Utility is an application that allows you to easily scan photos, documents, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
On resetting a scanner, it discards all of its explicit state information which may have been changed by invocations of useDelimiter(java.
Low-quality paper leaves an accumulation of tiny paper bits often referred to as “paper dust” inside the machine. This “dust” is one of the top causes of paper jams. More dust means more jams. Besides jams, the dust also contributes to poor-quality prints and causes machine parts to wear at a faster rate.
Did you know most copier paper jams are caused by the paper itself? Misaligned paper. When a stack of paper isn`t aligned properly in the machine, it often causes a paper jam issue. When adding a ream of paper, always fan the paper, load carefully and avoid overstuffing the tray.
Make sure you don`t overload the tray. A good way to stop the printer becoming jammed, is to fan the paper before you put it in the tray as this will shake out any dust and reduce static, which are two major causes of paper jams. Another way to avoid a printer paper jam is to keep your machine clean.
With the printer powered on, select Setup . Select Device settings . Scroll to the bottom of the menu list and select Reset settings.
The hard reset helps you restore your Canon printer back to its default factory configuration. Here`s how to perform a hard reset: Step 1: Press and hold the “Stop” button on your Canon printer until you hear the alarm ringing. Step 2: Release the “Start” button only after the alarm flashes or rings at least 19 times.
While the printer is on, unplug the power cord from the printer. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.
(1) Press [Ctrl] + [Shift] + [Esc] to open the Task Manager and run it. (2) Click on “More Details” at the bottom of the simple view window and expand the list. (3) Go to “Services” tab and find “StiSvc” from the name list. (4) Right-click on “StiSvc” and select “Restart” from the context menu.
Canon Direct Print and Scan for Mobile | Mobile App.
-Open the Applications folder on the hard disk on which MP Navigator EX is installed, then open the Canon Utilities folder and double-click the MP Navigator EX 2.0 icon. 2. Point to Scan/Import and click Photos/Documents (Platen).
Canon`s PRINT app can be used with most Wi-Fi printers, including the latest PIXMA, MAXIFY and SELPHY models. This app is available for both iOS and Android devices, compatible with iOS 11.0 ~ 12.0 or Android OS 4.4 ~ 9.0 operating systems.
How often should I clean the scanner? Clean the scanner: Every day or every other day with alcohol wipes if reaching the maximum daily duty cycle of the scanner. Weekly with the Staticide pads if reaching the maximum daily duty cycle every day.
Use Windows Update
Windows Update might find an updated version of your printer driver. To use it: Select Start , then select Settings > Windows Update. Select Check for updates.
Press (Status Monitor). Press <Send> <Job Status>. Check the statuses. Selecting a document and pressing <Details> enables you to check detailed information such as destinations and the number of pages.
As a baseline, however, five years seems to be a generally accepted average lifespan for a typical floor-standing copier used regularly. At maximum, high-end copiers and floor-standing models that are not used often may last up to seven to 10 years.
One of the most common causes of paper jams is that the paper has simply not been loaded correctly into the printer paper feed. With this in mind, remove any paper from the tray in order to check for any jams. If you do see some paper jammed, pull each sheet out of the printer slowly until the printer is clear again.