How to Identify and Fix Common Problems ?
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Five flashes:Print Head is not installed/Print Head is defective. Follow the directions given in your setup manual to install the Print Head. If the Print Head is already installed, remove the Print Head once and then reinstall it. If the error is still not resolved, the Print Head may be damaged.
This issue could be due to the printer being dirty (excess ink in the ink cartridge tray or ink overflow tray). Try cleaning the printer thoroughly and installing the cartridges again to see if this fixes the problem.
Error code E05
This error code may cause an orange light on your machine to blink 5 times and is caused by the print head not being installed at all or it may have been installed incorrectly.
If the flash still does not release and you continue to see Err 05, then the camera will need to be repaired. To start the repair process, you`ll need to complete a Repair Request on our website. If the camera is more than a year old, you may also participate in the Canon Loyalty Program instead.
You can check the status of the machine by the ON and Alarm lamps. ON lamp is off: The power is off. ON lamp lights: The machine is ready to print. ON lamp flashes: The machine is getting ready to print, or printing is in progress. Alarm lamp flashes: An error has occurred and the machine is not ready to print.
When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on the computer screen.
The Canon Printer Error Code E05 indicates that the ink cartridge is not installed properly. There are several ways to fix this error, including checking the ink cartridge for damage and making sure it is properly seated in the printer. You can also try cleaning the contacts on the ink cartridge and printer.
An E05 error on the Smart AC Control indicates an issue with the internet connection. The hostname could not resolve to the Internet Protocol (IP) address using the Domain Name System (DNS).
The E,5,9 error indicates a problem with the paper size setting. You will need to check the paper size setting at the printer and on your computer. They will need to be the same.
Support Code=5500, 5501
Ink tank has not been properly recognized. Contact the service center.
Canon printers produce error codes for one of several reasons: The settings for your printer might not be compatible with the document you`re trying to print. The loading bay for your paper might have become lodged with paper or you`re using the wrong type of paper.
If the ink tank is refilled because it runs out of ink, perform system cleaning. From operation panel: To perform system cleaning, press and hold the Stop button until the Alarm lamp flashes 5 times, and then release the button. Before performing system cleaning, check the remaining ink level of all colors.
When a printer error occurs, the light on the front of your printer flashes orange as shown below. Five flashes means the print head is not installed or is defective.
Five flashes – The cartridge is not installed properly. Seven flashes – The cartridge is not installed in the correct position. Eight flashes – Ink absorber is almost full.
The ink cartridge isn`t installed properly or isn`t compatible with this printer. Open the front cover, then install the ink cartridge properly or install the one compatible with this printer.