How to Identify and Fix Common Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced technical support :
But for this specific issue, where the printer is reporting a paper jam even though no paper seems to be jammed, I`ve found that 90% of the time there`s one thing to blame: the guides on the paper tray. Any time your printer halts because of a paper jam, check the tray that holds the paper.
When reloading the paper, make sure you are using suitable paper and loading it correctly. If a paper jam message appears on your computer screen when you resume printing after removing all the jammed paper, there may be some paper still inside the printer. Check the printer again for any remaining bits of paper.
This may be caused by pieces of paper or foreign matter in the machine, or paper not loaded correctly.
your pickup roller is dirty and the printer can`t grab a piece of paper. it will say paper jam when it does this. get a drop of dishsoap and clean the pickup roller of your printer with this. scrape at it with your fingernail to get the roller clean and wipe it off with a damp washcloth.
The common reasons for this issue are various, for instance, the paper input tray is overloaded, dust or moisture can affect the paper feed or paper pick rollers, the printer driver is old, etc. Thus, the printer cannot detect the paper that has been inserted into the tray.
With the printer powered on, select Setup . Select Device settings . Scroll to the bottom of the menu list and select Reset settings.
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.
During a print job, the printer stops feeding pages, and a Paper Jam error message displays on the printer control panel. This indicates that paper might be jammed inside the printer. note: Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper.
Remove all printer paper from the tray and then reload it
If paper is stuck at the entrance to the printer, slowly and gently pull it out one sheet at a time, starting in the middle of the stack. Once you remove any large sheets, inspect the machine to make sure you haven`t left behind any small bits of paper.
1. On the printer display home screen, select the “set up” button (it looks like a gear). 2. Select “settings” > “device settings” > “reset settings” > “reset all” > “OK” and then “Yes.”
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
The first step in any paper jam clearing process is to clear the loading tray. Remove any loose paper sitting in the tray. If you can see any paper obviously caught in the feeding mechanism, slowly and carefully remove the paper one sheet at a time.
Contrary to its name, there is nothing supernatural or spooky about a ghost jam. Instead, ghost jamming refers to an issue whereby the copier reports a paper jam even though there is no paper being physically jammed within the copier. Such an occurrence is also known as a fake jam or a false jam.