Unknown Printer

How to Identify and Fix Common Problems ?

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It`s usually because the printhead inside your printer is clogged or dried out. Like with most printers, Canon printheads can clog due to ink or dust drying up and collecting in the nozzle.
If you connect the printer to your computer via a USB cable, check whether the cable is properly connected. If it isn`t, re-plug it and make sure they are properly seated into the ports on both your printer and your computer. Try another USB port on your computer in case the one you previously used is broken.
Simply turn the printer off with the power button on the printer. Once turned off, disconnect the printer`s power cord from the back of the printer. Wait approximately 30 seconds before you reconnect it. Once reconnected, use the printer`s power button to turn the printer back on.
Intermittent Issues with Canon Printer Not Responding

You can take several steps to resolve this problem: Restart your computer – this often will recover any lost connections with wireless devices. Power off and on the printer, and even the access point or wireless router your printer connects to.

The easiest way to connect the Canon printer to the computer is via a USB cable. It`s the traditional method of connecting devices. One end of the USB remains connected to the printer, and the other must be connected to the computer`s USB port.
Simply plug the USB cable from your printer into an available USB port on your PC, and turn the printer on. On the taskbar, select the Search icon, type Printers in the search bar, and then select Printers & scanners from the search results to open the Printers & scanners system setting.
With the printer powered on, select Setup . Select Device settings . Scroll to the bottom of the menu list and select Reset settings.
Check that all printer cables are connected properly and be sure that the printer is turned on. If everything is connected properly and powered up, go to the computer`s “control panel” from the “start” menu. Choose “printers” and be sure that your printer is selected as the default.
Check that printer is turned on. Press and hold the Stop button and release it when the Alarm lamp flashes 11 times.
Among the more common technical issues that may bring down a printer are disconnected cables, malfunctioning routers, and low ink levels. Moreover, software problems such as interrupted connections or incorrect settings in your system`s drivers can also cause your printer to show up as offline.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
If you try to use the printer after it has been out of use for a long time, it may not print properly even if head cleaning is carried out several times. If this is the case, carry out head flushing. If the print heads are still clogged, leave the printer for about ten minutes, and then print the nozzle check pattern.
The printer drops the network connection, resets its network settings to their factory defaults, and prints a Printer Configuration label and a Network Configuration label.
With the printer powered on, select Setup . Select Device settings . Scroll to the bottom of the menu list and select Reset settings.
Disconnect the printer cable from the printer, turn the printer off, and then unplug the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact your Canon service representative.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Print problem with Canon MP620
ANSWER : Open the front of the printer.

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Canon MP600 uses color ink to print black and white…
ANSWER : Have you tried setting the print out to grayscale only (black and white)?

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Canon MP560 PGBK not printing top grid
ANSWER : Hello, I have the same problem a number of people on this forum have raised in my Canon IP4500 – the PGBK ink is not printing at all, despite several deep cleansing cycles, soaking the print head overnight a few times. If you could advise any potential fix, that would be great. My email is [email protected]

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Canon Pixma MX882 won't print black text
ANSWER : Yeah I’m having the same problem with my Canon MX882. I’ve refilled the pigment tank, cleaned the print head and I still get no pigment black at all. I think it has something to do with the purge unit, but I don’t see any instructions on how to clean it. If I can figure it out, I’ll let you know.

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Canon Printer does not print blue ink
ANSWER : I was also facing same issue with my printer. I tried a lot to fix that however I was not able to fix that. I got this link http://www.printer-techsupport.com/Canon-printer-support.htmlover the internet. I just visited and made a call on their toll free and got instant help for my printer.

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Canon i560 Will not print black
ANSWER : Dang, it worked for me then wentback to normal (not working) after the test page. Oh well not bad for a 10 year old bubble jet.

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Canon Pixma MP610 won't print in black
ANSWER : Printer cleanings use wet ink to clear dried up ink. Yeah, that works real well. The best way to clean the heads is remove all the ink tanks. Next to the tanks on the right, there is a plastic release lever. Pull up on it and it will release the heads. Reach in and pull them out. Take the heads over to the sink and run hot tap water into the screen for the black and then turn it over and run it over the heads on the bottom. Repeat a few times and reinstall.

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Canon MP530 won't print black
ANSWER : I have the same problem with my canon MG6120, no PGBK. all other colors print beautifully. I am guessing the purge unit needs attention. I have cleaned the print head several times. Your advice would be appreciated.

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