How to Identify and Fix Common Problems ?
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Restart your computer – this often will recover any lost connections with wireless devices. Power off and on the printer, and even the access point or wireless router your printer connects to. Check your printer configuration – you may not be assigned to the correct port for the printer.
If you connect the printer to your computer via a USB cable, check whether the cable is properly connected. If it isn`t, re-plug it and make sure they are properly seated into the ports on both your printer and your computer. Try another USB port on your computer in case the one you previously used is broken.
Unplug and restart your printer
Sometimes power cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
You may need to update your printer/scanner driver. Connectivity is a possible issue – make sure any cables are secure, such as a USB connection. If your connection is wireless, be sure your Canon scanner is connecting to your WiFi – there should be an indication of communication on your scanner panel.
– The printer driver may not be installed correctly. Uninstall and re-install the printer driver. – Make sure that there is a direct connection between the printer and USB port of the computer. Reboot the computer with the printer`s USB cable unattached and reconnect the cable once the computer has restarted.
The good news is that pretty much any printer purchased within the last four to five years – or any printer that you`ve successfully used with Windows 7, 8 or 8.1 – should be compatible with Windows 10.
Are you unable to print or scan after a Windows 10 update or upgrade? If so, make sure you have restarted Windows at least once. To Restart, click the lower left Start button, click and select Restart. If problems persist, then make sure your printer is compatible with Windows 10.
Select Start > Settings > Devices > Printers & scanners or use the following button. Select Add a printer or scanner. Wait for it to find nearby scanners, then choose the one you want to use, and select Add device.
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.
Check Cables and Printer USB Ports
Check all cable connections (including the power cord) on the printer side. If the printer does have power and you`ve properly connected the communication cable, but the printer is still not recognized, try switching to a different USB port on the PC.
Press (Settings/Registration) → [Preferences] → [External Interface] → [USB Settings] → [Use MEAP Driver for USB External Device].
With the printer powered on, select Setup . Select Device settings . Scroll to the bottom of the menu list and select Reset settings.