bjc-5100

There are several reasons for Error 5100 to appear, including a paper jam, an improperly seated ink tank, and more. Encoder (Timing) Strip on the printer needs cleaning. Manual cleaning can be done on some models.

The printer may be damaged or not function properly. Confirm that the print head lock lever is locked securely. Push both tabs of the print head lock lever until each clicks into place. Make sure the ink tanks are properly installed.

When the message “5100 / 5110 Printer error has occurred. Turn off power then back on again. If problem persists, see the manual.” is displayed, the behavior of the print head holder has interrupted.

An ink tank(s) is not seated properly.

If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.

An ink tank(s) is not seated properly.

Make sure the ink cartridges are properly installed. Push up the ink cartridge lock lever until it clicks. Make sure that the ink cartridge holder motion is not impeded by stabilizer, jammed paper, etc. Remove any impediment.

The 5011 error is a general hardware error; since you have already verified that there are no paper jams in the printer, with a flashlight or other bright light, please check the paper feed and print head areas of the printer to verify that there are no other obstructions in the printer that may be causing the error.

The Canon Printer error code 5011 is a common error and you can clear this error message within a few minutes. This error code appears when the ink cartridge holder is stuck, or a piece of paper is stuck on the cartridge holder. It may also happen due to a misplaced cartridge.

Open the Embedded Web Server (EWS) by opening an Internet browser page, type the IP of the printer on the address bar and press Enter. The web page of the printer will pop-up. Click Networking tab, change the required IP address, subnet mask, and gateway.

Confirm that there are no materials (e.g. jammed paper) that is preventing the print head holder from moving. If any, remove the materials. Confirm that The print head lock lever is locked securely. Push the right and left tabs of the print head lock lever until each clicks into place.

Check the following: Make sure print head holder motion is not impeded by tapes for securing the print head holderduring transportation, jammed paper, etc. Remove any impediment. Make sure the ink tanks are properly installed.

If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.