Unknown Printer
Printer Powder falling in blank pages

How to Identify and Fix Common printer Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

To check the printer name, select [Administrator Setting] – [Network Setting] – [NIC Setting] – [Bonjour Setting] of this machine. In the default setting, the contents enclosed in parentheses ( ) suffixed in [Bonjour Name] correspond to the low-order three bytes of the MAC address.
In the administrator mode, select [Security] – [Administrator Password Setting], and enter a new administrator password (using up to 64 characters, excluding “). The administrator password is set to [1234567812345678] by factory default.
If you are using a USB connection, make sure that the cable is properly connected. If your printer is connected via wireless network, verify that the wireless connection is working. If all seems fine, restart the printer and try again. If the Konica printer is offline, the error can be caused by faulty printer drivers.
Select the Start button, then select Settings > Devices > Printers & scanners . Under Printers & scanners, look for your printer. If you see your printer listed, you`ll know it`s installed.
Press Utility/Counter, and then press in order of [Quick Security Setting] – [Administrator Password].
The administrator password is set to [1234567812345678] by factory default. Try this password if the administrator password has not been changed.
1: Check Printer Power, Cables, and Paper

Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.

Select Start > Settings . Go to Devices > Printers & scanners > select a printer > Manage. Then select Set as default. If you don`t see the Set as default option, the Let Windows manage my default printer option may be selected.
Open the printer`s web page and Sign in as Administrator. On the General tab select Reset Factory Settings in the menu.
For Windows:

Right-click on the printer icon and select `properties` from the menu. Find the `general` tab within the properties menu and then look for the `location` field. The numbers that appear to the right of this field make up your printer`s IP address.

Right-click Start , then select Settings > Bluetooth & devices > Printers & scanners. Find the printer, select it, then select Remove. After removing your printer, add it back by selecting Add device. Wait for your device to find nearby printers, choose the one you want, then select Add device.
Press Windows + I to bring up Settings and go to Devices > Printers and Scanners. Then, click on your printer and select Manage. In the next window, click Printer properties and select the General tab. Your printer IP address should be displayed in the Location field.
The Get-Printer cmdlet retrieves a list of printers installed on a computer. You can also use Get-Printer to retrieve the properties of a single printer, and then use that information as input into other cmdlets. You can use wildcard characters with Get-Printer.
How to find a printer`s IP address (Windows 10) Open Control Panel > Hardware and Sound > Devices and Printers. Right-click the printer and select Properties. Look in the Web Services tab for your IP address if only three tabs appear.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Toner cartridge full, printer displays: "empty needs replacing"
ANSWER : I once went to a customer who had a similar issue. They had installed new cartridges and judging from the box, they looked OEM. Strange thing was they felt empty when lifted and they were missing the chip on the outside that tells the printer it is installed and keeps track of how many copies were printed with that cartridge. The printer has no other way of knowing if the cartridge is full or empty.

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cannot connect to printer
ANSWER : You may have to manually enter the IP address and assign a specific port number on the PC for the printer to work…I’ve had to do that occassionally.

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Heat Settings
ANSWER : Can’t change the heat settings, but changing paper type might help.

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Blank page with strips
ANSWER : That would be a bad wiper blade in the drum unit. Either the black or color drums. Whatever color or black the stripes are.

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Toner
ANSWER : I have the exact same problem, been buying new cartridges, so i know it is definitely not empty, but the problem still persists. if you solved it or anyone else can offer any help, very much appriciated. Thanks!

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Smudging
ANSWER : are you printing on thick paper or paper with a rough texture. I have experienced the same. The solution was to change the paper setting for the bypass tray to “Thick 1” or “Thick 2”.

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Why is it printing photos as all black boxes when grayscale is selected?
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Error code sc27-04
ANSWER : Sorry the code is sc27-04

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