HP DeskJet 697C

How to Identify and Fix Common Problems ?

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In Windows, search for and open Add a printer or scanner . Click Add a printer or scanner, and then wait for Windows to locate available printers. If your printer is found, click it, and then click Add device to complete the driver installation.
Restart devices

If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.

Restart the printer and try again. Unplug the printer from an outlet. You can plug it back in again to see if it works this time. Check if the printer is properly set up or connected to your computer`s system.
Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
You will receive a prompt telling you to touch the checkmark on your printer display; if your printer does not have a touch screen, press the Information button on the printer. HP Smart will confirm when the printer is connected to the wireless network.
Connecting using a network key or PIN

If your printer doesn`t have WPS, you`ll probably have to enter a `network key` – a series of numbers and letters – into the printer using the function buttons and screen on the printer in order to establish the connection between your printer and router.

Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information. Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.
Make sure your Wi-Fi network and printer setup meet connection requirements. Restart the printer and the computer or mobile device to clear possible error conditions. Make sure the printer is not connected to a computer with a USB cable.
Make sure your Wi-Fi network and printer setup meet connection requirements. Restart the printer and the computer or mobile device to clear possible error conditions. Make sure the printer is not connected to a computer with a USB cable.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

HP laser jet 3015 "Upgrade Error Call HP Support"
ANSWER : rgtr

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HP DeskJet 697C

HP 26 vs HP 29 cartridge compatibility
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HP 9040 MFP Error code
ANSWER : bonsoir

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HP DeskJet 697C

HP 4250n – blurry text
ANSWER : What is the fuser? And how can it be changed?

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HP DeskJet 697C

HP PSC 2410 clicking noise problem
ANSWER : I have the same issue… I’ve tried everything above… I don’t believe it’s dust as this happens on and off occasionally… I think I may need to make a youtube video of me “fixing” this printer! I’m really frustrated with this thing!! If it doesn’t work soon, I’m gonna by the solution in the form of a hammer!

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HP DeskJet 697C

HP 4101MFP Hard Drive Question
ANSWER : To initialize: turn off – Press start and hold down while turning on, release after all three light light, you should see initialize disk hit check, and allow to boot.

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HP DeskJet 697C

HP 4550N formatter board
ANSWER : You can replace it by finding the slot of DIMM, where the existing HP4550N formatter board is installed. More info is available here

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HP DeskJet 697C

Reseting the ink levels for hp c7280,
ANSWER : I held the # and 6 down long enough to start a complete re-set of the printer But the Black ink level still shows as depleted when it is actually still half full.

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HP DeskJet 697C