Unknown Printer
How to Identify and Fix Common Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced technical support :
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
your pickup roller is dirty and the printer can`t grab a piece of paper. it will say paper jam when it does this. get a drop of dishsoap and clean the pickup roller of your printer with this. scrape at it with your fingernail to get the roller clean and wipe it off with a damp washcloth.
Common causes of paper jams include: Damaged rollers. Inserting paper that is incompatible with the printer. Loading the paper incorrectly.
Slide the paper all the way into the printer. The leading edge of the paper will stop at the Paper Drive Roller. Locate the Paper Sensor/OOPs sensor on the right side of the paper path. It can be seen from the top of the printer with the Top Cover open and has red, black, and blue wires attached to it.
During a print job, the printer stops feeding pages, and a Paper Jam error message displays on the printer control panel. This indicates that paper might be jammed inside the printer. note: Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper.
Incorrect loading of paper is probably the most common cause of paper jam. There`s a lot of things that can go wrong when loading the paper into the input tray. For example, sheets that got stuck together in the tray can be pulled in together, immediately causing a paper jam.
Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.
Use a clean, absorbent, lint-free cloth that you have slightly dampened with isopropyl alcohol to very gently wipe any dust and loosened ink deposits from the sensor window. Please help us improve by providing feedback on your experience with the document.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.
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Unknown Printer
Unknown Printer
HP LaserJet 1200 Early Feeding Causes Paper Jam
ANSWER : Seriously, dmzcompute, you are awesome! And this is just what the internet does so well: a specific fix for an esoteric problem, thus keeping a 15 year old machine alive another day. Thank you!
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Unknown Printer
Unknown Printer
My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.
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Unknown Printer
Unknown Printer
Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.
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Unknown Printer
Unknown Printer
HP Officejet Pro 8500 Wireless with fake paper jam
ANSWER : HP Officejet is by far one of the frustrating piece of equipment I have ever owned. I bought it as unused in the package, at that point no warranty left. less than 6 months and 500 pages the white cog gear wheel broke. Luckily with instructions in this site I manage to glue it back together. Then I bought new ink – problems started as they were not original HP 30$ per cartridge. Ordered originals (here in China), took over one week to get them. Then found out that printhead needed to be replaced => more than 100$ spent. Still constant problems: If my wife kids print, I need to be stand-by as you never know what happens. Really an Office level equipment. After cleaning one paper jam I broke the encoder tape, took me another 4 hours to get it fixed. Then broke the cog gear again and got it displaced. Another 4 hours. Only reason I am not throwing this s***t out of window is that there are still ink left. Luckily this drinks them like a horse, for sure I will no more buy new ink. I will get a new laser instead, and not from HP. About cog wheel fixing: make sure that the white wheel is positioned correctly so that the small torx in shaft goes into the slit in the white wheel. When fitting the black cover back, make sure that the white washers on both sides fit into to slits of the black cover. Good luck.
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Unknown Printer
Unknown Printer
Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.
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Unknown Printer
Unknown Printer
HP LaserJet 4200 paper jam fix
ANSWER : Yes, thank you! You did a thorough post! If your still hacking away at HP’printers you will know that unfortunately HP kept using that type of solenoid with the “Sticky Mess” on all of their new Equipment. I use this method almost everyday (without removing the actual solenoid). I’ve replaced so many I got carried away and now, I sell a solenoid repair kit! It’s for those people that like convenience. I provide a professional supply of perfect material with sticky back tape pre-cut to exact dimensions! All in a little kit. I have install videos, (I don’t charge for that I believe in the Do-it -Yourself approach.) Sorry for the sales pitch… but here is my link.
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Unknown Printer
Unknown Printer
Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.
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Unknown Printer
Unknown Printer