Unknown Printer

How to Identify and Fix Common Problems ?

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This message appears when paper is jammed in the duplex tray.
If your paper jams are happening randomly and you can`t identify the cause, it could be that your printer rollers are dirty. Over time, dust and debris can build up on the rollers and cause the rollers to grab onto paper unevenly, which can lead to paper jams.
If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there`s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
Remove any loose paper or obstructions found. Make sure that the carriage can move freely across the width of the printer. Firmly push the carriage to the left side of the printer, and then push it to the right side.
Contrary to its name, there is nothing supernatural or spooky about a ghost jam. Instead, ghost jamming refers to an issue whereby the copier reports a paper jam even though there is no paper being physically jammed within the copier. Such an occurrence is also known as a fake jam or a false jam.
Manual duplex printing can achieve the same result as automatic duplex printing — the only difference is that you will have to turn the page over yourself to print the other side. On the other hand, in auto duplex printing, the printer does the flipping for you. This saves you time, money, effort, and paper!
Small fragments of sticky label material commonly get torn off and stuck within your printer, collecting dust and causing a jam. Shut the printer off, get a flashlight, and try to see inside. Make sure no label fragments have jammed up your printer before proceeding.
Print on both sides of the paper (Windows)

Open the document, and then click File > Print. Select your printer, and then click Printer Properties, Preferences, or Printer Setup. From the print settings, select the option for a two-sided print job. Menu options vary by printer model.

Print on both sides of the paper (Windows)

Open the document, and then click File > Print. Select your printer, and then click Printer Properties, Preferences, or Printer Setup. From the print settings, select the option for a two-sided print job. Menu options vary by printer model.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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P2055dn Duplex Jam – Jam in Output Bin
ANSWER : I have same problem on duplex of 2nd page. Paper stops just behind Tray 1 pickup roller. Noted there is a small black 1/2″ lever tab behind the lower rear jam door. Noting that when printer jams trying to finish 2nd side, the lever is down ??? No answer, I know, just observation & looking for mention of this by someone. Going to try and find a black or white sensor which may be out of position.

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hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

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Canon mx410 Paper jam message, but no paper jam?!
ANSWER : I have exactly the same problem, no answers 😳

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Optra S 1855 check duplex 230 paper jam
ANSWER : Same Problem here with an Lexmark Optra T614. Every time I want to print duplex, the sheet stops shortly before running into the toner cartridge and the error “230 Paper Jam Check Duplex” is shown.

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Printer jammed, after jam clearance there is an error message
ANSWER : I am looking for steps to isolate this issue. I don’t suspect the formatter.

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Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.

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Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

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