Unknown Printer

How to Identify and Fix Common Problems ?

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HP 2100 – To perform a cold reset, turn the printer power off, then press and hold the JOB CANCEL button. Turn the printer power back on and after all the LEDs come on release the JOB CANCEL button. A cold reset changes most system parameters in NVRAM to the factory defaults.
In February 1999, HP introduced the LaserJet 2100 printer series – the world`s first personal laser printers in their class to offer high-quality 1200×1200-dpi resolution without significant performance loss.
If your USB printer is not found by the HP Smart app, make sure Windows is up to date, check for USB connection issues, and then reinstall the app. Note: An HP+ or eligible printer cannot enroll in HP Smart Advance or Instant Ink using a USB connection.
If you look at the back door cover of the printer there is a label that has your model number serial number and also includes the date of manufactuer. Hope this helps. If you look at the back door cover of the printer there is a label that has your model number serial number and also includes the date of manufactuer.
As print quality goes down over time, this will be a reason to replace the color printer. We find a black and white printer can sometimes last 10 years or more and most color laser printers are replaced every 3 to 5 years.
Check cables or wireless connection

Make sure that the printer`s USB cable is properly connected from the printer to your PC. If your USB isn`t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).

In the Windows Settings search box, type “Printer,” then select Add a printer or scanner. In the Printers & scanners page, select Add a printer or scanner. Select your printer when you see it appear, then follow any additional instructions to install the printer driver.
Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.
Open the printer`s web page and Sign in as Administrator. On the General tab select Reset Factory Settings in the menu.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Additional paper feed
ANSWER : This is a follow up to my first post. I’ve done some experimenting and it seems I can’t even print a single test page without a second page starting to feed through and stopping. Always at the same point – about three inches from the paper feed. It almost seems like it wants to print the page as a legal size – 8.5 X 14. I’ve checked all the settings I can find and everything thing is set to letter size. I’m going to uninstall the drivers and reinstall them to see if that fixes the problem. I’ll get back here when I’m done. I’d welcome any suggestions in the mean time.

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Unknown Printer