Unknown Printer

How to Identify and Fix Common Problems ?

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HP Smart app might display the “Printer status unknown” error message if your printer is idle or offline. If your printer goes into sleep or standby mode after a period of inactivity, press the power button to “wake” it.
HP PrintOS is a print production operating system with web and mobile apps that help you get more out of your HP presses and printers and simplify production.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
Because each printer is assigned a unique serial number, when you connect another printer of the same model to your computer, it is recognized as a different machine.
When two printers on a network register with the same IP address, it means they are both configured with the same static IP address. To fix the problem, change one of the printers to automatically request an address using DHCP.
Windows Print Manager and CUPS

The two major printing system are the Windows Print Manager for Windows and the Common Unix Printing System (CUPS) for Linux/Unix and Mac. Note that the Windows Printing System is a host-based printing function that works with the Windows Print Manager.

In fact, most printers have many of the same features found in computers and mobile devices—hard drives, system memory, operating systems and applications.
Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation. If your computer is still unresponsive, make sure you have enabled automatic device installations.
You might need to temporarily connect a USB cable between the printer and computer during the installation to complete the wireless setup. Return to the HP Smart app on your Android device, tap the plus sign , and then select your printer to add it to the app.
Simply plug the USB cable from your printer into an available USB port on your PC, and turn the printer on. On the taskbar, select the Search icon, type Printers in the search bar, and then select Printers & scanners from the search results to open the Printers & scanners system setting.
Select the Start button, then select Settings > Devices > Printers & scanners. Under Add printers & scanners, select Add a printer or scanner. Choose the printer you want, and then select Add Device.
If you are having trouble getting your cartridge to read properly or are having connectivity issues with your printer, sometimes a hard reset will resolve the problem. Power down the printer and then unplug the power cord from the printer and the wall. Wait for a minute, then plug the printer back in.
Click [Devices and Printers] from the [Start] menu. [Devices and Printers] window appears. In [Unspecified], double-click the name of the machine whose driver you want to install. Click the [Hardware] tab in the printer properties dialog box.
You can enroll up to 10 printers under a single HP Instant Ink account. When you enroll additional printers in HP Instant Ink, separate Instant Ink plan fees are charged to your credit or debit card for each printer as separate transactions. Printed pages and rollover pages are tracked for each printer separately.
Choose Start→Devices and Printers. Select Add Printer. From the Add Printer dialog box, click Add a Local Printer and select Next. Choose a Printer Port – You can select from a dropdown of existing ports or use the recommended port setting that your computer selects for you.
By default, most printers use a dynamic IP address, which changes from time to time. This can make it hard to connect to your printer, especially when you make changes to your network.
Almost all printer`s can print out a network configuration page, which shows the printer`s IP address. Check your printer`s manual for specific instructions, but generally, you can do this via your printer`s settings, or by long-pressing a certain button.
The printer supports one active local (USB) connection and one active network connection (Ethernet or wireless) at a time. It is not possible to connect the printer to both Ethernet and wireless networks at the same time.
The printer driver is usually located on the C:\Windows\System32\DriverStore\FileRepository folder on a Windows machine.
The Microsoft Windows printing architecture consists of a print spooler and a set of printer drivers. By calling device-independent functions, applications can create print jobs and send them to many devices. This includes laser printers, vector plotters, raster printers, and fax machines.
The print system used on Linux systems is the standards-based, open source printing system called CUPS, originally standing for Common Unix Printing System. It allows a computer to act as a print server.
Copy Paper vs Printer Paper

Copy paper is slightly thinner and less expensive than printer paper. When printing documents with text, you can use the two interchangeably. It won`t make much of a difference beyond the amount of light that passes through each sheet of paper, which depends on the weight.

A printer driver is a type of software that translates the data from a printing request into a language that the printing device will understand. Printer drivers allow applications to print without being aware of the technical details of each printer model.
Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Printer stops pulling paper from tray 2 after a few sheets
ANSWER : Sticking pickup roller solenoid. Pretty easy fix. You need to remove the right side covers. The back one just slides off, but the top holds the front one. I usually just take the 2 right side screws off and gently lift the top enough to pop off the side panel. Open the metal door on the formatter assy. Then release the tab in the middle. There’s also a tab at the front of the panel. When putting it back on, make sure you engage the rocker switch and the metal rod before pushing it into place. When you get it open, you’ll see the solenoid at the bottom front. There’s 1 screw holding it in place. Remove it and take the top plate and spring off. Be careful not to lose the spring. Then scrape off the gooey crap on top and clean off the plate as well. I put a piece of thin sticky backed felt in place of the remnants of the disintegrating sponge that HP uses. You can find it at the hardware store used for the bottom of chair legs.

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Unknown Printer

Tray 1 light
ANSWER : Please disregard and delete the post if possible, it was a software problem.

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Unknown Printer

I just bought an officejet 3830 2 weeks ago. Now it won't print at all! Says inkjet jam. It's not! I've done all the fixes as per hp's website now what?
ANSWER : Take it back and exchange it under warranty.

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Unknown Printer

configure tray 1
ANSWER : Tray 1 automatically prints at half speed of tray 2.

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Unknown Printer

Paper Jam Tray 1
ANSWER : Tray No. 1 (the feeder) has to be either FULLY closed or FULLY down, down to about a 45 degree angle. Then hit the OK button and it should Initialize and start working. This solution is for when there is actually NO paper jamming the printer.

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Unknown Printer

HP 2200 – blinking attention light and tray 2
ANSWER : Nice day. (QUALITY IS OUR CULTURE)

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Canon MP560 PGBK not printing top grid
ANSWER : Hello, I have the same problem a number of people on this forum have raised in my Canon IP4500 – the PGBK ink is not printing at all, despite several deep cleansing cycles, soaking the print head overnight a few times. If you could advise any potential fix, that would be great. My email is [email protected]

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Unknown Printer

LJ 4250N Tray 2 Clearing Paper Path 41.3 Error
ANSWER : i saw sAme problem in my client printer hp lj 4250 . its toner problem . when i am the toner change then printer is 100% ok.

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Unknown Printer