Unknown Printer

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

A 13. FF. FF error is related to jams in the paper path. These errors indicate that the product powered up with a jam.
If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there`s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.
Hope you are well, usually that error message stands for paper jam inside the printer, please check the rear door, remove the tray 2 and check for paper stuck.
Very often a 13.1 Paper Jam Message will appear, instructing the user to check Tray 2 or to check under the toner cartridge. Upon thoroughly checking the printer there is no paper jam to be found anywhere.
The customer`s card issuer has declined the transaction because of an invalid format or field. Check the transaction information and try processing the transaction again.
Press the Windows key+r or select Start and type run and select it. 2. Type printmanagement. msc and press enter or select the OK button.
Remove the toner cartridge and gently wipe to remove any dust or toner underneath with a dry cloth. If you notice excess toner inside the print device, it may be possible to remove it using a vacuum that is specifically designed to capture fine dust particles like toner powder. These vacuums can be costly, however.
On the Start menu, select Control Panel. Select Devices and Printers. Right-click on a printer and select Printer Properties. Click Print a Test Page.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.

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Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

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Canon mx410 Paper jam message, but no paper jam?!
ANSWER : I have exactly the same problem, no answers 😳

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Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

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Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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Optra S 1855 check duplex 230 paper jam
ANSWER : Same Problem here with an Lexmark Optra T614. Every time I want to print duplex, the sheet stops shortly before running into the toner cartridge and the error “230 Paper Jam Check Duplex” is shown.

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Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.

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Unknown Printer