HP LaserJet 2300
I’m getting a 13.01.00 (paper jam) error message whether I use tray 1 or 2.

Experienced technical support provide their insights in answering this question :
I have never seen that problem. Really bizarre. I have to say that I’ve never replaced a main motor in any printer that I can remember and we’re talking thousands of them. I would suggest that if you have a voltmeter that you check the main motor contacts during the warm up procedure and see if they are indeed getting any voltage and go from there. If there is voltage, it’s the motor. If not, then most likely the controller board. If you don’t have a meter, it’s cheaper to buy one than start buying parts for the printer.

How to Identify and Fix Common printer Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

The jam message may vary depending on the location of the page or pages that may be jammed. At times, a related message such as a “13.01 Paper Jammed in Tray 2” which indicates that the paper did not arrive at the pre-feed sensor (PS102) in the amount of time allotted by the DC Controller.
Open the front door on the printer. Remove the toner cartridge from the printer. Lift the jam-access cover and slowly remove any jammed paper. Be careful not to tear the paper.
Improve printer performance by selecting the optimum paper type for the tray. You can select from the following paper types: Tray 1. [Thin Paper], [Thick Paper 1], [Thick Paper 2], [Plain Paper], [Recycled Paper], [Color Paper], [Preprinted], [Prepunched], [Letterhead], [Bond Paper], [Cardstock], [Label Paper]
Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Tray 1 is the small slot in the front for manually feeding paper. The paper cassette which holds the paper and slides out is called tray 2.
A 3-in-1 allows you to print school papers, copy recipes from cookbooks, and scan documents; while a 4-in-1 also lets you fax. Consider a time-saving supertank printer if you want to print more pages with fewer cartridge changes.
Canon 4-in-1 printers let you print, scan, copy and fax with absolute ease. Whether you`re printing documents or photos, make sure your home office is complete with a Canon copy, fax and scanner printer.
Print, scan and copy with Canon`s 3-in-1 printers. Perfect for home office use or small offices, our printers enable you to complete a wide range of tasks. Discover our compact devices that will keep up with life, no matter your needs.
Store paper in a dry and cool place.

Always make sure to store the papers away from the sun, heat, and humidity. These conditions can affect the quality of your paper, causing paper jams.

A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there`s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

13.01.00 "jam in tray …" error message
ANSWER : I have never seen that problem. Really bizarre. I have to say that I’ve never replaced a main motor in any printer that I can remember and we’re talking thousands of them. I would suggest that if you have a voltmeter that you check the main motor contacts during the warm up procedure and see if they are indeed getting any voltage and go from there. If there is voltage, it’s the motor. If not, then most likely the controller board. If you don’t have a meter, it’s cheaper to buy one than start buying parts for the printer.

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HP LaserJet 2300

Error message reads remove and check right cartridge
ANSWER : You can try cleaning the contacts on the back of the cartridge and the ones that they contact in the printer. Other than that, you have to replace the cartridge. I once had one that did the same thing. I swapped the cartridge with another printer of the same model and both printers worked fine. I swapped them back and the original printer got the same error. The other printer had no problem with either cartridge. I swapped them back and left them that way.

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HP LaserJet 2300

LJ 4250N Tray 2 Clearing Paper Path 41.3 Error
ANSWER : i saw sAme problem in my client printer hp lj 4250 . its toner problem . when i am the toner change then printer is 100% ok.

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HP LaserJet 2300

message error: ADF paper jam
ANSWER : There is a thin plastic arm that the paper pushes on. It is spring loaded. If it doesn’t return and unblock the sensor after the paper passes it, you get the paper jam warning. I’m guessing that is the spring you are referring to.

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HP LaserJet 2300

Error message pump motor stalled
ANSWER : Hy,

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HP LaserJet 2300

Error Message 4F on MFC 210C
ANSWER : Basically this kind of error caused by loss of voltage on print head. If this is the case then I suggest to buy a new printer rather than replace print head. Print head might be too costly.

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HP LaserJet 2300

Error message to load paper and push OK, but not out of paper
ANSWER : I assist the binary options for a long time, and only half this past year I decided to alter the strategy for a better, she called for help Bing and he gave me this web site http://bestoptionstrategies.net .Now I focus on the suitable technique for themselves, and things gone up. I think everybody else faced with this particular problem. I believe my estimation will soon be helpful to you.

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HP LaserJet 2300

error message
ANSWER : Search it on google

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HP LaserJet 2300