HP Officejet Pro 7740 Printer setup

The HP Officejet Pro 7740 setup. The Officejet Pro printer incorporates the latest in technology and has extremely precise moving parts. Therefore, the factory packing for the printer is extremely secure and tamper and fool proof. HP Officejet Pro 7740 comes in a secure package with foam securing. There is the outer packaging which keeps the printer secure between two foam barriers and then there is the printer wrapping. The ink cartridges are kept separately along with the power cords and care should be taken to remove the packing material kept inside to secure the print head before installing the cartridges.

Setting the HP Officejet Pro 7740 for wireless printing.

The HP Officejet Pro 7740 is a wireless printer that features connectivity options for all major wireless standards. On the LCD screen, set up wireless printing module. Turn the wireless printing to on. From the computer or tablet/mobile device, connect to the wireless that the printer is broadcasting. Once that is done, running the setup process from the supplied software, or from the HP AIO App on mobile devices will make the HP Printer ready for wireless printing.

Using HP E-Print

HP E-Print is a proprietary HP standard for printing over the internet. The HP Officejet Pro 7740 sets up an email address for the HP server. This email is used to arrange a print over the internet. The HP AIO app which is available for all major platforms and is available on all major app stores, makes tremendous ease of the HP E Print activity.

Using Google Cloud Print

HP Officejet Pro 7740 is Google Cloud Print ready. For google cloud print to be enabled, you will need a computer or a tablet or mobile device, and a gmail account. The HP Officejet Pro 7740 should be powered on and connected to the same network as the computer with an active internet connection. None of these requirements are mutually exclusive. After ensuring that the printer is powered on, and connected to the same network as the computer and the internet connection is active, you need to type out chrome://devices on the chrome browser. This will show the printer as available devices. Hit the “Register” icon and follow the steps. There may be a confirmation sheet printed out.

Using Apple’s Air Print

Apple’s proprietary AirPrint technology, the HP Officejet Pro 7740 should be powered on and from the touch sensitive LCD screen check if the HP Officejet Pro 7740 is connected to the wireless network and hence to the internet. From the Apple mobile device, tablet select the file that you want to print and hit share. In the options listed, select Print and the HP Officejet Pro 7740 should be shown on the list of available printers. Select the printer and you can adjust the settings on the screen. These are the steps to print on the HP Officejet Pro 7740 over Apple AirPrint.

Troubleshooting

Troubleshooting on the HP Officejet Pro 7740

 

The HP Officejet Pro 7740 has undergone several stringent quality control tests and has evolved in design and performance over the years to be nearly perfect. This does not mean that the printer will be completely devoid of issues, as there is always human error and mechanical compatibility errors. This would require troubleshooting from standards sets of proper mandated steps to quickly and painlessly arrive at the issue and sort it immediately.

Printer Not Printing

After giving the print command there may not be any corresponding activity on the HP Officejet Pro 7740. This may be due to a multitude of reasons. The steps to check out the issue are as follows –

  • Ensure that the HP Officejet Pro 7740 is powered on.
  • Ensure that the printer is connected to the wireless network and there is an active stable internet connection.
  • Check if there are any updates to the printer software. From the computer, visiting the HP’s landing page you can check for updates to the printer software. Usually, if the latest updates are not installed, the Printer may not print.

Printer offline

A common reason for Printer being offline is the change in the local wireless password. Sometimes when the password is changed for the local network, the printer configuration is often overlooked. The following are the chronological steps to be taken to resolve the printer offline error. The error will show only in the computer at the point of selection of the printer, the printer will be shown as offline. The first step is to check if the HP Officejet Pro 7740 is powered on. Then on the touch sensitive LCD readout navigate to the wireless module and check if the printer is showing as connected to the wireless. If the printer is not connected, then you need to run the wireless connectivity wizard and go through the steps to connect the printer back on to the network. In the case of wired networking, ensure that the physical cable is not detached from the printer and also on the router end. If the printer still shows as offline but the hardware end is perfectly connected, remove the printer from the printer setting and reinstall the printer with the drivers.

Printer not connected

After the print command has been issued the HP Officejet Pro 7740 may not commence printing an may be stopped at the spooling stage. The status can be seen from the print notifications on the computer from which the print command is given. The HP Officejet Pro 7740 is a non- portable design and normally when the printer is installed there is no occasion to actually move the printer at all. So over time there is a possibility that the printer may have been moved, thereby dislodging the cables. So check if the connecting cables are secure both at the printer end and at the router or the computer end. Restart the printer and check the LCD for connection status after reboot of the printer. If the wireless connection is showing as not connected, then run through the wireless setup process from the LCD screen, under the module wireless network.

OS Issues

Compliance issues and general non-compatibility are the major reasons for printer not working on a particular OS. The command areas of the software are Operating System dependant and they require full compatibility with the printer software in order to function seamlessly. Not all issues that may arise on the HP Officejet Pro 7740 are a result of continuity interruptions or hardware. HP Officejet Pro 7740 not being able to print could be a result of OS issues. The result of OS updates may make drivers incompatible unless the corresponding drivers have also been updated. OS issues manifest themselves when there is a non-updated software scenario.

Paper Jam

When there is a paper jam an error message will be displayed on the touch sensitive LCD. The paper jam error will be reflected in the computer notification are as well. Paper jams usually occur due to resident moisture or dust on the sheaves of papers, or if the guides are not set properly. The paper guides should be not too tight and not too loose. The paper draw is affected even if the guides are too tight.

When the HP Officejet Pro 7740 encounters a paper jam, switch off the printer. Remove the paper output tray and see if there are remnants of paper from the jam in the output area. Then slide out the input tray and check for jam in the input derailleurs. There is a door on the back of the HP Officejet Pro 7740 which, when opened, exposes the paper travel mechanisms, which can be used to identify and remove the jammed paper.

When there is a paper jam the HP Officejet Pro 7740 alerts the user with an error message on the touch sensitive LCD screen. After switching the printer back on ensure that the error message has gone.

Prints a blank page

The most common cause of printing of blank pages is if the printer has been sitting idle for a long time. After every print command is executed there are some ink residues on the print head that get deposited. When the printer is used regularly these deposits get routinely flushed out and the quality of the print stays the same. However if the printer is set idle for some time these deposits may dry and that is when the print head gets clogged, there is no chance for print output to happen, and the result is a blank page print. When there is no error prompt and there is a blank print, then navigate to the print head cleaning module under maintenance and run the cleaning software that is built into the printer. The Printer will use up a sheet of paper to print the test results. If the heads are clean and the printer is still printing blank pages, it could be that there was a software update or the drivers are corrupt. Reinstalling the printer after checking for updates will solve the problem.

Network Issue

Network issues can be hardware related or protocol related. Hardware related network issues involve physical detachment of cables in case of wired printing. The most common issue is protocol related network issue where the HP Officejet Pro 7740 drops protocol for a host of reasons. Sometimes, changes in the router configurations can lead to network errors that may manifest in the actual print. There may be a denial of print service or the output may be sub optimal. Most network issues are solved by simply uninstalling the printer and reinstalling the software preferably with the latest software download. Sometimes lack of installation of updates may trigger the reason for network issues.

HP Officejet Pro 7740 printer Features

The HP Officejet Pro 7740 Wide Format Color Inkjet Printer has a footprint, measuring in at about 23 inches wide by 16 inches deep by about 14 inches tall and weighs in at about 43 lbs. The body is made of mostly white plastic and is extremely well put together. Now this is a wireless printer so you can print from any device connected to your WiFi network. You can print from a computer, tablet or even your phone. The wireless connectivity also makes the HP officejet pro 7740 pretty easy to setup. You can set it up from a PC, Mac or even your mobile device. The HP officejet pro 7740 can also be connected directly via USB cable to a computer or using an ethernet cable to a wired network. In addition to this, there are also connection ports for a fax line and phone extension line on the back of the printer, since the it comes equipped with a fax. Now this an All-in-one printer so it comes equipped with a Copier and Scanner too. Copies can be made using either the 35-page capacity Automatic Document Feeder or the Large Scan bed. The document feeder can scan and copy pages as large as 8.5 x 14 inches. The scan bed on the other hand can scan and copy pages as large as 11 inches x 17 inches. The copier’s interface is through the printer’s 2.7” color touchscreen. The interface is actually pretty easy to use and comes with some very useful features for an office: like Resizing, ID Card copying and Double-sided copies. The HP Officejet Pro 7740 has two paper trays and can print borderless on paper as large as A3 size and can easily store upto 250 sheets.

Pros and Cons of the HP Officejet Pro 7740 printer

Pros

  • Touch LCD screen
  • Enclosed Dual Paper tray.
  • Wireless printing extremely easy to install.
  • Google Cloud Print and Apple AirPrint compatible printer.
  • Duplex printing
  • Storage capacity of 250 sheets.
  • Rear access to clearing of paper jams.
  • Automatic Document Feeder makes scanning of multi page documents easy.
  • Realistic photo quality images.

Cons

  • HP Officejet Pro 7740 is a large scan bed printer and therefore has substantial dimensions of 23 inches X 16 inches X 14 inches.
  • May not be ideal for compact work environments.

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